sticky.io

Support

Zakk Sykes

Marketing Team

Sticky Core — Getting Started & Support

Access Billing Portal

Steps to view and print your sticky.io license agreement.

How To Access Your sticky.io License Agreement

sticky.io Mobile

Account Access, Billing & Licensing

Whether it's your first endeavor with sticky.io or you're returning, we're confident you'll pick up a thing or two with our Onboarding Guide

Welcome to sticky.io - let's get started!

Now that you can access your sticky.io account, let's take a few minutes to digest some of the core components you'll use to get started.

Step 1 - Understanding The User Interface

Building categories is a prerequisite to products, billing models and offers.

Step 2 - Categorize Your Goods & Services

Whether it's digital or physical products, created individually or in mass, we'll cover it in this article.

Step 3 - Configuring Your Products

This article covers the different types of continuity you can create in just a few minutes. A prerequisite to creating your offers.

Step 4 - Building Your Billing Models

Offers enable you to sell a product many different ways, including with trials, custom recurring subscriptions, and more.

Step 5 - Creating Offers

Whether you offer free or overnight shipping, you can create your shipping profiles in just a few minutes.

Step 6 - Creating Shipping Profiles

Integrating your tech stack with sticky.io. Including Payment Gateways, Fulfillment and more.

Step 7 - Adding Your Providers

Campaigns encompass everything we've discussed to this point and wraps it together. Including Offers, Providers, Shipping, Payment Types etc

Step 8 - Creating Campaigns

Unless you're a one-man-band, you'll need to add your employees, API users and potentially integrate 3rd party vendors via SSO.

Step 9 - Adding Employees, API Accounts, & SSO Accounts

Getting Started & Onboarding

The following article will help you navigate the sticky.io Help Center

Navigating the sticky.io Help Center

Platform Navigation & General Help

CCPA

Important Reminder: Visa Regulations for Free Trials Compliance

This article contains helpful information about Mastercard's compliance rules, who they impact and how to stay within compliance.

Mastercard Compliance - sticky.io

This article outlines recently implemented regulations that impact merchants selling subscriptions

Mastercard Regulations - Paysafe & Non-Paysafe Merchants - Effective September 2022

Payment Services Directive (PSD2) & Strong Customer Authentication (SCA) sticky.io

This article will walk you through ways to set up your sticky.io instance to be in compliance with Mastercard's rules for merchants

sticky.io Set up for MasterCard Compliance sticky.io

sticky.io Set up for Visa Compliance

The following article will guide you through the process of migrating your Paysafe MIDS to the correct gateway provider.

How to migrate your Paysafe MIDs Into NMI Paysafe Processing Continuity

PaySafe Processing Continuity Updates / MasterCard - Effective 4/22/20

PaySafe Standardized Consent: Email templates sticky.io (MasterCard)

PaySafe Standardized Consent: Email templates sticky.io (Visa)

Sandra O'Neill

Security, Regulations & Compliance

Still need help after looking through the help center? Here's how you can get in touch with sticky.io Customer Support

How to Contact sticky.io Support

Looking for real-time information on platform status? Here's where to go and who to contact in the event of an outage

Platform Outages or Latency - Tracking Via the sticky.io Status Page

Professional Services Overview

Support, Status & Professional Services

Company Website

System Status Page

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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