If you want to dig right in and begin setup, let's segue over to Step 1 - Understanding The User Interface.

We're so excited that you've chosen sticky.io as your preferred platform for launching your online business. Whether you're selling physical or digital goods, sticky.io is the leading e-commerce platform with tooling to best support your business needs.

This guide is curated to mirror the onboarding experience from your first sign-in to going live.

While it's highly encouraged that you go through the Onboarding Guide, below are immediate resources that you can leverage to continue your onboarding experience beyond the guide.

Without further ado, let's begin!

Below is a quick snapshot of what to expect once you've signed the DocuSign Agreement and any initial invoice(s) have been paid.

The primary signer of the DocuSign agreement will receive a domain reservation email. Your domain is internal and unique to your business. It enables you and your employees to sign into your sticky.io account.
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Once you've reserved your domain - our Finance Department will create the account. Following its creation, you will receive an email with your login credentials.
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Below is an example of the welcome email containing your login information. Including the domain you reserved, your username, and a randomly generated password you can change after signing in.

Schedule your Technical Platform Walkthrough with our onboarding specialist to get an in-depth overview.
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In these live, 60-minute sessions, we review sticky's key functions and features, while showing you how to set up the core, reusable components of the platform for your business. Our goal for this session is to provide you with the knowledge and preparation you need to launch your first campaign.

This first meeting serves as the kicking-off point of our relationship. We'll ensure you're aligned with the appropriate resources here at sticky.io, including your account manager.
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If you're running a business on another platform, our team will help request your data to be migrated and activated on our platform. Learn more now, so we can get started on the process right away.

If you need immediate assistance or need to troubleshoot and test anything along the way, our support team is here to help. Contact support@sticky.io or click the chat bubble on the bottom right of the screen to speak with someone from our Customer Service team.
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Our Client Success team is here to help you with any of your advanced business needs. Understanding your data, managing your account, and making improvements to help you save time, money and get your business aligned with your goals. With sticky.io, you have a dedicated Client Success Manager to help you and your team get the most out of our platform. Reach out to them directly or contact the team at clientsuccess@sticky.io.

With that aside, let's dig into the guide with Step 1 - Understanding The User Interface.