November 15, 2019
Updated: November 1, 2023
LINKS to ALL Regulatory Articles (Visa, MasterCard, European/PSD2 )can be found at the end of this article.
Email Notification Templates & Examples
Below, you'll find screenshots of the consent-related email notifications deployed automatically on behalf of Paysafe merchants under MCC5968. You'll also find plain text email notification templates for your convenience.
Index:
Trial Notification & Receipt:
Hi Testing,
Thank you for doing business with us. We have processed your recent order of gift-product2. Thank you for trying our product. Your trial will start when you receive the product. At the end of your trial we will contact you to confirm whether you wish to continue receiving this product after the trial period has ended.
Please find the summary of your order below:
Order Date: 05/05/2019 05:15PM
Merchant Billing Descriptor: Gift Trial
Transaction Status: Approved
Transaction ID: 93729847821472
Order Number: 3728365
Billing Descriptor: Testing Descriptor
Shipping Address:
Testing
123 Main Street
Anywhere, USA 11111
Billing Address:
Testing
123 Main Street
Anywhere, USA 11111
1 - 555- 555 - 5555
none@none.com
Items in your order:
Name Quantity Price
Gift 2 1 $1.00
Gift 1 1 $0.00
Subtotal: $1.00
Shipping: $0.00
Grand Total $1.00
End of trial date: 05/19/19
Company Information
https://none.com
555-555-5555
To cancel this subscription, please visit https://none.com and follow the cancellation instructions on the home page
Consumer Consent Request:
Hi Testing,
Thank you for doing business with us. We have processed your recent order of gift-product2. Your Trial will end soon. Please provide consent if you wish to continue receiving this product.
Click here to opt-in to your subscription
Please find the summary of your order below:
Order Date: 05/05/2019 05:15PM
Merchant Billing Descriptor: Gift Trial
Transaction Status: Approved
Transaction ID: 93729847821472
Order Number: 3728365
Subscription ID: 944738473298472394
Billing Descriptor: Testing Descriptor
Shipping Address:
Testing
123 Main Street
Anywhere, USA 11111
Billing Address:
Testing
123 Main Street
Anywhere, USA 11111
1 - 555- 555 - 5555
none@none.com
Items in your order:
Name Quantity Price
Gift 2 1 $1.00
Gift 1 1 $0.00
Subtotal: $1.00
Shipping: $0.00
Grand Total $1.00
End of trial date: 05/19/19
Company Information
https://none.com
555-555-5555
To cancel this subscription, please visit https://none.com and follow the cancellation instructions on the home page
Consumer Consent Confirmation
Hi Testing,
Thank you for continuing your subscription!
Please find the summary of your order below:
Order Date: 05/05/2019 05:15PM
Merchant Billing Descriptor: Gift Trial
Transaction Status: Approved
Transaction ID: 93729847821472
Order Number: 3728365
Billing Descriptor: Testing Descriptor
Shipping Address:
Testing
123 Main Street
Anywhere, USA 11111
Billing Address:
Testing
123 Main Street
Anywhere, USA 11111
1 - 555- 555 - 5555
none@none.com
Items in your order:
Name Quantity Price
Gift 2 1 $1.00
Gift 1 1 $0.00
Subtital: $1.00
Shipping: $0.00
Grand Total $1.00
End of trial date: 05/19/19
Company Information
https://none.com
555-555-5555
To cancel this subscription, please visit https://none.com and follow the cancellation instructions on the home page
Cancel Subscription Notification
Hi Testing,
Thank you for doing business with us. This subscription has been cancelled. You will not be billed anymore nor will you receive subsequent communication on this subscription.
Please find the summary of your order below:
Order Date: 05/05/2019 05:15PM
Merchant Billing Descriptor: Gift Trial
Transaction Status: Approved
Transaction ID: 93729847821472
Order Number: 3728365
Billing Descriptor: Testing Descriptor
Shipping Address:
Testing
123 Main Street
Anywhere, USA 11111
Billing Address:
Testing
123 Main Street
Anywhere, USA 11111
1 - 555- 555 - 5555
none@none.com
Items in your order:
Name Quantity Price
Gift 2 1 $1.00
Gift 1 1 $0.00
Subtital: $1.00
Shipping: $0.00
Grand Total $1.00
End of trial date: 05/19/19
Company Information
https://none.com
555-555-5555
To cancel this subscription, please visit https://none.com and follow the cancellation instructions on the home page
Rebill Success Notification
Hi Testing,
Thank you for doing business with us. We have processed your recent order of gift-product2. Your order for these products has been processed.
Please find the summary of your order below:
Order Date: 05/05/2019 05:15PM
Merchant Billing Descriptor: Gift Trial
Transaction Status: Approved
Transaction ID: 93729847821472
Order Number: 3728365
Billing Descriptor: Testing Descriptor
Shipping Address:
Testing
123 Main Street
Anywhere, USA 11111
Billing Address:
Testing
123 Main Street
Anywhere, USA 11111
1 - 555- 555 - 5555
none@none.com
Items in your order:
Name Quantity Price
Gift 2 1 $1.00
Gift 1 1 $0.00
Subtital: $1.00
Shipping: $0.00
Grand Total $1.00
End of trial date: 05/19/19
Company Information
https://none.com
555-555-5555
To cancel this subscription, please visit https://none.com and follow the cancellation instructions on the home page
Rebill Decline Notification
Hi {shippingfirstname} {shippinglastname},
Thank you for doing business with us. We have processed your recent order at {website}. Your Order for these products has been declined.
Please find the summary of your order below:
Order Date:{orderdatetime}
Total Amount Billed:{ordertotal}
Rebill Date: {nextsubscriptiondate} Does this need to come from the decline/rebill date or remove?
Next Billing Amount: {nextsubscriptionamount}
Merchant Billing Descriptor: {descriptor}
Transaction Status: Declined
Decline Reason: {xx}
Transaction ID: {transactionid}
Order Number: {orderid}
Subscription ID: {subscriptionid}
Shipping Address
{shippingfirstname} {shippinglastname}
{shippingaddress} {shippingaddress2}
{shippingcity} {shippingstate} {shippingcountry}, {shippingzipcode}
Billing Address
{billingfirstname} {billinglastname}
{billingaddress} {billingaddress2}
{billingcity} {billingstate} {billingcountry}, {billingzipcode}
{phone}
{emailaddress}
Company Information:
{website}
{customerservicenumber}
To cancel this subscription, please visit {cancellation_url} and follow the cancellation instructions on the home page.
Subscription Start Reminder
Hi {shippingfirstname} {shippinglastname},
Thank you for doing business with us. We have processed your recent order at {website}. Thank you for trying our product. At the end of your trial, you will be billed for the amount listed below.
Please find the summary of your order below:
Order Date: {orderdatetime}
Total Amount Billed: {ordertotal}
End of Trial/Rebill Date: {nextsubscriptiondate}
Next Billing Amount: {nextsubscriptionamount}
Merchant Billing Descriptor: {descriptor}
Transaction Status: Approved
Transaction ID: {transactionid}
Authorization Code: {authcode}
Transaction Type: Purchase
Card Type: {cardtype}
Card Ending In: {cclast4}
Order ID: {orderid}
Subscription ID: {subscriptionid}
Shipping Address
{shippingfirstname} {shippinglastname}
{shippingaddress} {shippingaddress2}
{shippingcity} {shippingstate}
{shippingzipcode}
{shippingcountry}
Billing Address
{billingfirstname} {billinglastname}
{billingaddress} {billingaddress2}
{billingcity} {billingstate}
{billingzipcode}
{billingcountry}
{phone}
{emailaddress}
Company Information:
{website}
{customerservicenumber}
To cancel this subscription, please visit {cancellation_url} and follow the cancellation instructions on the home page.Order Confirmation Email
Hi {billingfirstname} {billinglastname},
Thank you for doing business with us. We hope you are pleased with your order from {website}. Your order for these products has been processed.
Please find the summary of your order below:
Order Date: {orderdatetime}
Total Amount Billed: {ordertotal}
End of Trial/Rebill Date: {nextsubscriptiondate}
Next Billing Amount: {nextsubscriptionamount}
Merchant Billing Descriptor: {customdescriptor’trialend’} (ONLY ON 1st Rebill) {descriptor} (on 2nd rebill and subsequent txns thereafter)
Transaction Status: Approved
Transaction ID: {Transaction ID}
Transaction Type: Purchase (fixed)
Card Type: {cardtype}
Card Ending In: {cclast4}
Order ID: {orderid}
Subscription ID: {SubscriptionID}
Shipping Address
{shippingfirstname} {shippinglastname}
{shippingaddress} {shippingaddress2}
{shippingcity}, {shippingstate}
{shippingzipcode}
{shippingcountry}
Billing Address
{billingfirstname} {billinglastname}
{billingaddress} {billingaddress2}
{billingcity}, {billingstate}
{billingzipcode}
{billingcountry}
{phone}
{emailaddress}
Company Information:
{website}
{customerservicenumber}
To cancel this subscription, please visit {cancelation_url} and follow the cancellation instructions on the home page.Please reach out to us by email support@sticky.io or 800.455.9645 if you have any other questions.
ADDITIONAL REGULATORY ARTICLES