Originally Published: April 10, 2020
Updated:
LINKS to ALL Regulatory Articles (Visa, MasterCard, European/PSD2 )can be found at the end of this article.
Email Notification Templates & Examples
Below, you'll find screenshots of the consent-related email notifications deployed automatically on behalf of Paysafe merchants. You'll also find plain text email notification templates for your convenience.
Index:
Trial Receipt Notification
Hi Testing,
Thank you for doing business with us. We have processed your recent order at (Website). Since you have confirmed your order, your trial will start when you receive the product and the subscription will begin on (subscription date)
Please find the summary of your order below:
Order Date: 05/05/2019 05:15PM
Total Amount Billed: $4.99
End of Trial/Rebill Date: (nextsubscriptiondate)
Next Billing Amount: (Next subscription amount)
Merchant Billing Descriptor: (descriptor)
Transaction Status: Approved
Transaction Type: Purchase (fixed)
Card type: (cardtype)
Card Ending In: (cc last 4)
Order Id: (Order ID)
Subscription ID: (Subscription ID)
Shipping Address:
Testing
123 Main Street
Anywhere, USA 11111
Billing Address:
Testing
123 Main Street
Anywhere, USA 11111
1 - 555- 555 - 5555
none@none.com
Company Information
https://none.com
555-555-5555
To cancel this subscription, please visit https://none.com and follow the cancellation instructions on the home page
Subscription Start Reminder
Hi {billingfirstname} {billinglastname},
Thank you for doing business with us. We have processed your recent order at {website}. Thank you for trying our product. At the end of your trial, you will be billed for the amount listed below.
Please find the summary of your order below:
Order Date: {orderdatetime}
Total Amount Billed: {ordertotal}
End of Trial/Rebill Date: {nextsubscriptiondate}
Next Billing Amount: {nextsubscriptionamount}
Merchant Billing Descriptor: {descriptor}
Transaction Status: Approved
Transaction ID: {Transaction ID}
Transaction Type: Purchase (fixed)
Card Type: {cardtype}
Card Ending In: {cclast4}
Order ID: {orderid}
Subscription ID: {SubscriptionID}
Shipping Address
{shippingfirstname} {shippinglastname}
{shippingaddress} {shippingaddress2}
{shippingcity}, {shippingstate}
{shippingzipcode}
{shippingcountry}
Billing Address
{billingfirstname} {billinglastname}
{billingaddress} {billingaddress2}
{billingcity}, {billingstate}
{billingzipcode}
{billingcountry}
{phone}
{emailaddress}
Company Information:
{website}
{customerservicenumber}
To cancel this subscription, please visit {cancelation_url} and follow the cancellation instructions on the home page.
Order Confirmation Email
Hi {billingfirstname} {billinglastname},
Thank you for doing business with us. We hope you are pleased with your order from {website}. Your order for these products has been processed.
Please find the summary of your order below:
Order Date: {orderdatetime}
Total Amount Billed: {ordertotal}
End of Trial/Rebill Date: {nextsubscriptiondate}
Next Billing Amount: {nextsubscriptionamount}
Merchant Billing Descriptor: {customdescriptor’trialend’} (ONLY ON 1st Rebill) {descriptor} (on 2nd rebill and subsequent txns thereafter)
Transaction Status: Approved
Transaction ID: {Transaction ID}
Transaction Type: Purchase (fixed)
Card Type: {cardtype}
Card Ending In: {cclast4}
Order ID: {orderid}
Subscription ID: {SubscriptionID}
Shipping Address
{shippingfirstname} {shippinglastname}
{shippingaddress} {shippingaddress2}
{shippingcity}, {shippingstate}
{shippingzipcode}
{shippingcountry}
Billing Address
{billingfirstname} {billinglastname}
{billingaddress} {billingaddress2}
{billingcity}, {billingstate}
{billingzipcode}
{billingcountry}
{phone}
{emailaddress}
Company Information:
{website}
{customerservicenumber}
To cancel this subscription, please visit {cancelation_url} and follow the cancellation instructions on the home page.
Cancellation Notification
Hi {billingfirstname} {billinglastname},
Thank you for doing business with us. Your subscription has been cancelled.You will not be billed anymore nor will you receive subsequent communication on this subscription.
Please find the summary of your order below:
Order Date: {orderdatetime}
Total Amount Billed: {ordertotal}
Merchant Billing Descriptor: {descriptor}
Transaction Status: Approved
Transaction ID: {Transaction ID}
Transaction Type: Purchase (fixed)
Card Type: {cardtype}
Card Ending In: {cclast4}
Order ID: {orderid}
Subscription ID: {SubscriptionID}
Shipping Address
{shippingfirstname} {shippinglastname}
{shippingaddress} {shippingaddress2}
{shippingcity}, {shippingstate}
{shippingzipcode}
{shippingcountry}
Billing Address
{billingfirstname} {billinglastname}
{billingaddress} {billingaddress2}
{billingcity}, {billingstate}
{billingzipcode}
{billingcountry}
{phone}
{emailaddress}
Company Information:
{website}
{customerservicenumber}
Please reach out to us by email support@sticky.io or 800.455.9645 if you have any other questions.
ADDITIONAL REGULATORY ARTICLES
Paysafe MasterCard Updates - Effective 4/22/20
Visa Compliance - Sticky.io Setup
VISA - PaySafe Email Templates
Reminder Visa Trial Compliance
MASTERCARD - Paysafe Email Templates
MasterCard Compliance - Sticky.io setup
MasterCard Compliance
Payment Services Directive PSD2