April 15, 2020

LINKS to ALL Regulatory Articles (Visa, MasterCard, European/PSD2 )can be found at the end of this article.

Subscription Notice Goes Out Prior to Each Rebill

A Subscription Notification must go out prior to each and every rebill.
Send receipt for all transaction attempts: Each time a merchant attempts a transaction, a receipt must be sent to the cardholder via email or other electronic means. The merchant must also provide instructions to cancel the subscription.

Descriptor For Purchase

The descriptor used in purchases for Visa recurring transactions must include the word Trial in it.  The descriptor must be added to all of the customer notifications.

Cancellation Policy
In the Template body you must include the following:

You must add your specific cancellation instructions which includes a direct link to an online cancellation procedure on the website where the cardholder made the initial purchase (See Cancellation Policy below). 

  • You must add your merchant name as it appears on cardholders statement.

  •  {nextsubscriptiondate} token - The date in which the credit card charge will happen.

  • {nextsubscriptionamount} token - The amount that the credit card will be charged.

Cancellation Policy: The merchant must provide a direct link to an online cancellation procedure on the website where the cardholder made the initial purchase.

ADDITIONAL REGULATORY ARTICLES

Paysafe MasterCard Updates - Effective 4/22/20
 Visa Compliance - Sticky.io Setup
VISA - PaySafe Email Templates  
Reminder Visa Trial Compliance
MASTERCARD - Paysafe Email Templates
MasterCard Compliance - Sticky.io setup
MasterCard Compliance
Payment Services Directive PSD2


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