July 25, 2018

Overview

Leverage this report to easily comply with the Card Acceptance Guidelines for Visa Merchants or simply use it to easily reconcile email confirmations. To read about how to set-up e-mail notifications, click here. SMTP (Simple Mail Transfer Protocol) is a protocol used in sending and receiving email. The SMTP Report informs you of the SMTP notifications that you have sent to your customers, such as order confirmation, shipment confirmation, order refund confirmation, etc.

Potential Actions

Use the SMTP Report to help with the following activities:

  • To confirm and prove that email confirmations were sent.
  • To troubleshoot email confirmation communications.

Click-through to view the order details and attempt to resend the respective confirmation email if desired.

Data Elements & Measures

The following data elements and measures are shown on the Report. For comprehensive definitions of data elements and measures, please reference the Glossary of Measures.

Additional Resources

You may find the following Help Center articles relevant to Analytics helpful.

  1. Glossary of Measures
  2. Glossary of Terms
  3. How to use Filters
  4. Analytics Vs. Reports - Data Calculation Methodology
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