FEATURES
3D Secure 2.0 has been added to the eMerchantPay gateway integration.
The option to 'Post Descriptor' as been added to the Acquired Gateway profile. If this field is set to 'YES', we will post the descriptor from your gateway profile.
New feature for ShipStation! When an order is partially refunded in the platform, the user will see a pop up that asks if the order should be cancelled and if the item should be shipped. A history note will also be added to the order history notes reflecting the users response.
A new Postback trigger called 'subscription' has been added. This trigger will fire x days prior to the rebill, depending on your configuration.
Our favicon has been updated to the image below:
New Contact Page - Added Offer ID and Product ID in the drop downs. This page is currently in Beta, email tstokes@sticky.io to join our Beta group if you are interested in this page.
An Estimated Prorated Amount has been added to the 'subscription credit field that is currently available on the order details page.
ANALYTICS FEATURES
Our analytics team will work with you to build out reports/dashboards specific to you and your business, products, customers, integrations etc. Please reach out to your client success manager or analytics@sticky.io for more information about custom reporting.
Updated the Order Analysis dashboard to include product line item data. Retention metrics and in-trial cancellations are now calculated leveraging line items when available and allows drill downs to product line item detail.
Refreshed the Subscriptions dashboard, which now includes historically active subscriptions based on calendar date as well as subscription growth metrics, all based on product line item data when available.
Please direct any questions about the dashboard changes to analytics@sticky.io
RESOLVED ISSUES
There was an issue where any orders using Higher Dollar Pre-auth were being sent to Auth.net $1.00. This has been resolved.
The issue where we were returning variants via the order_view API method even though no variants were submitted with the order has been resolved.