March 27, 2013

UPDATED March 1, 2020

Tungsten Revenue is now fully integrated with sticky.io CRM for partials/prospects, and it will allow you to take advantage of our prospect provider technology which posts data directly to their system through an automated process

To configure  Tungsten Revenue into your sticky.io CRM instance, you will go to Settings>Providers and  under ACTIONS select Add New Provider Profile.Select the type = Prospect and select Tungsten Revenue from the drop down.Fill out the required parameters which are outlined below and click “Save”.

For more information on this Provider click here https://www.tungsten-network.com/

These parameters are briefly described here for your reference:

Company Id – This will be provided to you by Tungsten Revenue.

Password – This will be provided to you by Tungsten Revenue.

Campaign Id – This will be provided to you by Tungsten Revenue.

Username – This will be provided to you by Tungsten Revenue

Alias – For internal purposes only to help you organize among multiple provider profiles within your CRM

After you have configured your Call Center Provider account into your CRM, you will assign it at the campaign level. This means that it will not be automatically enabled on all your campaigns; instead, you will assign it to those campaigns that you choose to assign it to.

Overview:

Upon placing the order confirmation phone call to the consumer, the Tungsten Revenue platform sends and syncs the outcome of the phone call by using a new API based request/response. sticky.io CRM & Tungsten Revenue have made the entire process easy and automated between both of our platforms.

Configuring Tungsten Revenue’s API

Clients integrating with Tungsten Revenue will need to provide Tungsten Revenue your sticky.io URL where the OCC results can be posted to. You must give Tungsten Revenue two items when hooking into the API:

Your sticky.io CRM domain nameUsername and password provided toyou by sticky.io CRM support once Tungsten Revenue gets enabled in yourCRM

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