When using NMI gateway some clients were receiving "Parameter is malformed" declines. This is now fixed.

Our team resolved an issue regarding email notifications not rendering the HTML for the {productdescription} token.

In some cases when attempting to merge customer records, the previous customer record was not being deleted. This has been adjusted and is now working correctly.

Orders created using the Prepaid Offer Configuration were not showing the correct order total on the Place Order page. This has been corrected.

We now have the option to resend cancellation emails! This will be located at the bottom of the order details via the 'Resend Email Notification' button.

In some cases when using the 'Billing Model Duration' option inside of the offer configuration, clients were unable to set a custom trial price. This is now fixed.

Our API 'order_view' method has been adjusted to include the 'auth_code' for Checkout.com transactions.

We are now integrated with iMerchant Solutions gateway! Please visit our Help Center for further information on how to configure this gateway: https://support.sticky.io/en/articles/15655235-imerchant-solutions-gateway

We have also integrated with SecondSwype gateway. For further information on how to configure this gateway: https://support.sticky.io/en/articles/15655200-secondswype-gateway

Our team corrected the issue regarding the notes section missing from the customer record on the Contacts page.

The PLN currency has been added to the PayPal V1 gateway.

In some cases, orders were erroring out when trying to process a delayed capture. This has been fixed and is now working correctly.

When creating a new decline manager profile, orders were still routing to the global default profile. This is now resolved.

The PLN currency has been added to the Stripe Connect gateway.

Currencies GBP, AUD and CAD have been added to the Revolv3 gateway.

Our PayPal V2 integration has been updated to send the product information within our requests to PayPal.

In some cases, when creating product variants not all variants were showing within the variant list. This has been corrected.

The Non Taxable Total and SubTotal were not congruent within the exports on the Insights > Import / Export data page. This is now fixed.

In some cases orders with special characters were receiving errors within ShipStation. This is now fixed.

Our API V2 Subscriptions method has been updated to now include the 'subscription_cancellation_date' parameter.

The "Stripe Link" was not showing as a payment option within the Stripe Connect V2 profile. This has been corrected.

The Shipping and Billing country alpha code values were not congruent for postbacks. This has been adjusted.

Our team resolved an issue regarding intermittent 'Page Unresponsive' errors on the Email Triggers page.

When using multiple intelligent cascade gateways we were missing an order history note for the last cascade attempt. This has been fixed.

We added validation to the API 'NewOrder' request for the 'billingCountry' parameter. Previously without this validation we were allowing orders to be created without the 'billingCountry' parameter, causing declines.

The Decline Reasons in the Payments > Decline Rules page now shows the “%” wild card search indicator. They still work the same way they have been, but now you have the option to adjust them as needed or remove them completely to use exact matches only

Additional currencies have been added to our Stripe V2 gateway.

Checkout.com gateway has been updated to include several new currencies.

Revolv3 declines were showing as duplicates within the order history. This has been fixed.

Kount360 was not working correctly when using webforms. This has been corrected.

In some cases when using the 'delayed capture' gateway option, orders were not capturing when expected. This has been adjusted and orders are now capturing correctly.

When using PayPal credit card gateway, some orders were being created as pending when they received a decline response. This is now resolved.

Several additional currencies have been added to the Checkout.com gateway.

In some cases declined PayPal transactions were creating pending orders in sticky. This has been fixed.

Approved authorizations with Revolv3 gateway were being handled as declines. This has been corrected.

CAD currency has been added to the Wix Payments gateway.

PAAY 3RI has been added to the Revolv3 gateway! For further information on how to configure, please visit our Help Center: https://support.sticky.io/en/articles/8233986-revolv3-gateway

The Paymend gateway has been updated to send additional information to help alleviate processor errors.

Our API 'order_update_recurring' method was causing orders to rebill after they already billed. This has been fixed.

The API 'GET Products' method was missing a field to indicate if the product was active or archived. This has been corrected.

Our team resolved an issue where orders were being sent to FlexCharge repeatedly.

Decline Rules were not retroactively applying to historical orders. This was causing orders to not be correctly filtered on the Reprocess Declined Orders page. Our team has adjusted this, and the decline rules will now apply to historical orders as well as new orders.

In some cases, the Subscription Management page was not loading correctly when attempting to force next gateway. This is now operating normally.

Digital Wallet Free $0.00 trials are now available within our Checkout.com gateway, for ApplePay, GooglePay and PayPal. For further information on how to configure, please visit our Help Center: https://support.sticky.io/en/articles/3729540-checkout-com-gateway-rest

PAAY 3RI has been added to our Braintree Payments, NMI, Group ISO, Maverick, Maxx Merchants, Durango Direct, Payscout, and Solvepath gateway integrations. Please visit these gateway articles in our Help Center for further information on how to configure PAAY 3RI.

When attempting to assign bulk products to email triggers, some clients were receiving a 'page unresponsive' error. This is now fixed.

Our Stripe Connect gateway integration has been updated to include additional currencies: KRW, IDR, SAR, HKD and TWD.

Additional error logs have been added to the order history notes for orders created with Revolv3 gateway.

Imported refund orders were not being sent to Avalara. This is now fixed.

The Reprocess Declined Orders page has been modified to show the standardized/normalized version of the decline reason within the Decline Reason column, instead of the full raw gateway response.

In some cases, the payment router weight was not being updated for delayed auth (auth only) transactions. This has been corrected.

When updating a credit card on an order processed through Stripe, old card information was being sent on subsequent rebills, due to the credit card update failing within Stripe. This is now resolved.

Checkout.com, BrainTree V2 and Revolv3 gateways have been enhanced to now allow you to use the API 'authorize_payment' + 'validate_only_flag' to send $0 authorizations to the gateway. This would be used in the case of a free trial.

The ShipStation fulfillment profiles have been enhanced to allow sticky custom fields to be used within the 'Provider Custom Fields' tab. Now you can include any of your order custom fields within your ShipStation profile and we will send them in our requests to ShipStation.

Child products within bundles were able to be deleted even though they were still assigned to subscriptions. This has been corrected.

When attempting to add or edit campaign permissions within user accounts, users were seeing a 'Something Went Wrong' error upon saving. This has been fixed, and campaign restrictions can now be added to user accounts as expected.

Incorrect information was being used for voids & refunds when using the CCBill gateway. This is now fixed.

Subscriptions that were forced to Acquired gateway were missing a parameter in the rebill request, causing declines. This has been corrected.

When updating the payment information on an order from PayPal to credit card, the payment information was being removed from the order. This is now resolved.

Orders with the 'Offline' payment type did not have the option to flag the order as chargeback. This has been adjusted, and offline orders can now be flagged as chargeback.

The API V2 'GET Subscriptions with filter' - email was returning pending 3D orders as 'status' = 'active'. This has been changed, as the subscription is not yet active since the customer has not paid anything yet. Now for these type of orders the response will show as either 'status' = 'pending' or 'status' = 'awaiting'.

The API 'customer_find' response was including customers that were created outside of the specific date range in the request. This has been updated to only include customers created within the specific date range you are pulling.

Card updates were not being sent correctly to Bill 1st gateway. This has been fixed.

The API 'order_view' method was returning data for deleted orders. This has been adjusted.

When an API user makes changes to an order using the 'subscription_order_update' method, there will now be an order history note showing the API Company Contact.

MDF currency has been added to the Paymend gateway integration.

Our Inovio gateway integration has been updated to include additional parameters within our request for CIT / MIT.

Some clients were seeing negative lifetime usage within the Coupon Profiles and Coupon Analysis Report. This has been fixed.

When forcing subscriptions to Quantum gateway we were using payment tokens from the previous gateway. This has been corrected.

In some cases, card updates not being sent to Adyen gateway. This is now resolved.

When adding a new gateway to a disabled Intelligent Cascade profile, the profile was automatically becoming enabled. This has been fixed.

Our API 'subscription_order_update' method has been updated to allow you to reset recurring on orders that have been voided or refunded.

Some clients were receiving an invalid 'Whoops something went wrong' decline reason due to a character issue within the IP address field. This has been corrected, and the correct decline reason will now be displayed.

The API order_total/calculate method was providing discounts for orders that did not qualify. This has been fixed.

The Intelligent Cascade profiles were showing PayPal v2 gateways as available to cascade. This has been corrected.

Decline Manager profiles were not accepting 'last' as a value when using the Custom Date schedule. This is now resolved.

Our integration with Revolv3 gateway now supports Delayed Capture, this feature allows you to authorize your customer card on day 1 and capture the funds at a later date.

The Order Import was allowing the creation of orders without billing and shipping country and this was creating issues with the NewOrderCardOnFile calls; the country fields validation is now being enforced and the issue has been resolved.

Merchants were unable to select the Categories to download via CSV from the interface, this has been resolved.

Unpublished Email Templates were causing the Trigger Events associated to them to get hidden in the interface, this has been fixed and the merchant will be required to remove the Email Templates from any Trigger Event in order to unpublish the template.

responses from Checkout.com (REST) to the authorize_payment calls were showing incomplete, this has been resolved.