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Airwallex

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Written by Support
Updated over 2 weeks ago

This gateway integration supports standard credit card payments. If you are interested in using this gateway, please contact either your Client Success Manager or our Support Team to enable this option in your account.

Setting Up a Provider Profile:

Once this integration has been enabled in your account, to configure your new gateway profile into Sticky.io, you will go to Payments > Gateways, under Actions select Add New Provider Profile. Select Type = Payment/Gateway, Provider = Airwallex, fill out the gateway parameters which are outlined below, and Save:

  • Alias: this is the name that you will assign to your gateway profile; it is for internal purposes only to help you identify the gateway.

  • Currency: Airwallex currently only supports USD.

Connecting Airwallex and Sticky:

Once you save your gateway profile within Sticky, you will be redirected to Airwallex, where you will need to login to your terminal and follow the directions to authorize Sticky to send transactions to Airwallex on your behalf.

For more information on this Provider click here https://www.airwallex.com

Additionally:

There are 2 Required Fields on the Merchant Account Details tab:

  • Descriptor - This will be the MID Descriptor.

  • Customer Service Number - The customer service number assigned to the MID.

There is 1 Required Field on the Limits and Fees tab:

  • Global Monthly Cap - This will be the sales amount allowed monthly on this MID .

To maximize the efficiency of Sticky.io Reporting & Analytics, we suggest you take a moment and fill out the rest of the fields. These will all be used in sticky.io’s profitability reports.

For field definitions on all of the fields on the "Merchant Account Details" Tab and the "Limits & Fees" Tab, click here.

Once your gateway profile has been created, you will then go through your campaigns and assign the gateway to the corresponding campaign(s).

3D Secure Setup is Automatic

Airwallex dynamically uses 3D Secure with every merchant account, they will send any payment that qualifies to 3D Secure for validation. On your frontend website, you need to be able to handle the redirect URL as well as a gateway response.

Points to be Aware of Regarding 3DS

  • With Airwallex, 3D Secure 2.0 is automatically enabled.

  • 3Dredirect URL (three_d_redirect_url) is essential to be submitted with the New Order request. This will allow the consumer to redirect to the merchant's Thank You page, after the 3D authentication process.

  • 3D Secure is dynamic to each transaction and the processing bank determines if 3D Secure is needed on each transaction.

  • If 3DS is not needed, the transaction will process and we will return the OrderID and TransID in API response.

  • If 3DS is needed for the transaction, Airwallex will return to us the ACS URL, and you will receive a 101 response code indicating that you need to submit the 3DS call with the order Id in it to finalize the sale.

  • Once the transaction is verified, the consumer is redirected to the 3Dredirect URL (Thank You) that was provided with the New Order request.

NOTES:

  • This gateway requires CVV on all first transactions, this means you cannot move subscriptions initiated through other gateways to Airwallex.

  • Currently our integration doesn’t support card updates when using this gateway, if you need to change the credit card on a subscription you’ll be required to create a new subscription with the new card instead.

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