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sticky.io Platform Releases — Q3 2024
sticky.io Platform Releases — Q3 2024

Check out these key features launched on the sticky.io platform for the third quarter of 2024

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Written by Support
Updated over a week ago

New Gateways, New Processors and Gateway Upgrades

We have added an integration with Reach and upgraded several existing gateway integrations

We added new gateway integrations, including:

  • Reach

We added new processors to the Processor list within the gateway profiles view, including:

  • Axiom

  • BMO

  • Corvia

  • Esquire

  • Maverick

  • Missionvalley

  • Nuvei

  • PAYARC

  • Quantum

  • Signapay

  • Synovus

We've upgraded the following integrations:

  • Revolv3 - Added transaction context

  • Authorize.net - Added a 'Post Descriptor' yes / no option. If set to "yes", we will send the descriptor from your gateway profile to Authorize.net within our requests.

  • Stripe - When using the BRL currency, we are now sending 'fields_document_id' in our requests

  • Bill 1st - The integration has been updated to support forced subscription

We have also deprecated our integration with the Pay.com gateway.

For information about all of sticky.io's active payment gateways, please reference this help center article.


Numerous fixes for platform behaviors

Our team has applied multiple fixes to ensure expected behaviors function smoothly

Our team has focused in on ensuring reliable performance of the sticky.io Platform and in that pursuit, has implemented the following fixes:

  • Added the ability to select which subscription you would like to stop with the "Stop on Next Rebill" option within the order details. Previously, you were unable to select which subscription

  • Fixed an issue where some clients were not able to assign Kount to all of their campaigns

  • Fixed an issue with some orders being created, but not showing within the UI

  • Fixed an issue where recurring orders that contained a shippable product were showing as "No Shipping Needed"

  • Fixed an issue where currencies were showing as "unknown" when creating new payment routing profiles

  • Fixed an issue where decimals were improperly rounding when using the sales tax profiles

  • Fixed an issue where some clients using Google Pay with Checkout.com were getting an error reading "The endpoint did not accept the request"

  • Fixed an issue where some subscriptions were billing outside of their relative billing date

  • Fixed an issue when you were not allowed to specify whether or not you would like to "maintain existing gateways" while changing the payment router in a campaign

  • Fixed an issue with incorrect descriptors being sent to Braintree

  • Fixed an issue where orders declined due to prepaid cards not being allowed were being sent to Flexcharge

  • Fixed an issue where the Restful API v2 'Force Next Gateway by Order IDs' was forcing the order to the gateway multiple times

  • Fixed an issue where incorrect tokens were being sent through the cascading process

  • Fixed an issue where orders approved via Flexcharge were not triggering the postback URL

  • Fixed an issue where Braintree orders that were cascaded and salvaged by NMI were not able to be updated

  • Fixed an issue where the 'next_subscription_product_price' within the API 'order_view' response was not considering coupons

  • Fixed an issue where some test orders were being sent to Transaction Select, causing declines due to fraud

  • Fixed an issue where the one time paired products were not automatically applying to offline orders in the legacy environment

  • Fixed an issue with FlexPay orders where some orders had the wrong parent order ID attached to the order history notes

  • Fixed an issue where custom fields were not able to be deleted from the product configuration

  • Fixed an issue where BIN profiles were not blocking BINs properly

  • Fixed an issue where decline manager attempts were being sent to a Flexcharge gateway instead of the original gateway on the order

  • Removed any non credit card orders from the Reprocess Declined Orders page

  • Fixed an issue where we were seeing incorrect declines when using ApplePay with Checkout.com

  • Fixed an issue where 3D Verify was not working properly with the PSI Gate gateway

  • Fixed an issue where the "Update Next Recurring Product" method from the Restful v2 Subscriptions API was not allowing pending orders to be updated

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