Pathly Gateway
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Written by Support
Updated over a week ago

Created: July 10, 2023

Updated: July 10, 2023

To configure the Pathly Gateway into your CRM, you will go to Payments>Gateways, under ACTIONS select Add New Provider Profile. Select the type = Payment/Gateway and select Pathly from the drop down. Fill out the gateway parameters which are outlined below and click “Save”.

For more information on this Gateway click here


PARTIAL REFUNDS are not supported by Pathly. If a user tries to process a partial refund they will get an error message. Pathly will ONLY REFUND THE ORDER TOTAL.

The VOID transaction is not supported by Pathly. Any Requested refunds must use the Refund button regardless of whether the transaction has settled or not.

These parameters are briefly described here for your reference:

Alias: name that you will assign to the gateway. This is for internal purposes only; it helps you identify a specific gateway account among several of them in your CRM.

Merchant Account ID: Pathly will provide you with the Merchant Account ID

Secret Key: This will be provided to you by Pathly

Currency: Pathly currently supports dozens of currencies. Click the drop down when setting up the profile for the full list.

Test Mode: Set to YES if you would like to use this gateway in test mode.

There are 2 Required Fields on the Merchant Account Details tab.

· *Descriptor - This will be the MID Descriptor

· *Customer Service Number - The customer service number assigned to the MID

There is 1 Required Field on the Limits and Fees tab

· *Global Monthly Cap - This will be the sales amount allowed monthly on this MID

To maximize the efficiency of Reporting Analytics we suggest you take a moment and fill out the rest of the fields. These will all be used in’s profitability reports.

For field definitions on all of the fields on the Merchant Account Details Tab and the Limits & Fees Tab - click here- overview of gateway providers

Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).

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