November 01, 2010

UPDATED March 1, 2020

To configure  Orderwave 2.0 Fulfillment into your sticky.io CRM instance, you will go to Settings>Providers and  under ACTIONS select Add New Provider Profile.Select the type = Fulfillment and select Orderwave 2.0 from the drop down.Fill out the required parameters which are outlined below and click “Save”.

For more information on this Fulfillment Center click here https://www.orderwave.com/

Username –Same username that you have set up with Orderwave
​Password –Same password that you have set up with Orderwave
​Receive Tracking Numbers – Specify whether you would like to receive tracking numbers with your shipments or not
​Delay Hours –Specify if you would like to delay our system from pushing the orders to your fulfillment center for an “X” amount of hours. This would allow you to review the orders before they get sent out to the fulfillment provider
​Alias -For internal purposes only to help you organize among multiple fulfillment profiles within your CRM 

Once your fulfillment provider profile has been created, then you will go through your campaigns and assign the fulfillment provider to the corresponding campaign(s).

Please note that you must configure your product SKUs with the selected Fulfillment Center before your orders will successfully post to fulfillment.

NOTE: Make sure you request to enable the correct version of Orderwave, if the wrong version is enabled in your CRM, then your orders will be rejected by the fulfillment provider.