November 01, 2010

UPDATED March 1, 2020

To configure  Newgistics Fulfillment into your sticky.io CRM instance, you will go to Settings>Providers and  under ACTIONS select Add New Provider Profile.Select the type = Fulfillment and select Newgistics from the drop down.Fill out the required parameters which are outlined below and click “Save”.

For more information on this Fulfillment Center click here https://newgistics.com/fulfillment/

API Key - This will be provided to you by Newgistics Fulfillment
Receive Tracking Numbers – Specify whether or not you would like to receive tracking numbers with your shipments
Receive Returns - Select Yes if you would like your returned orders to be automatically updated after they have been received by Newgistics Fulfillment; otherwise, select No. Please note that the campaign must be configured to "Include Returns".
Delay Hours – Specify if you would like to delay our system from pushing the orders to your fulfillment center for an“X” amount of hours. This would allow you to review the orders before they get sent out to the fulfillment provider
Origin Country – Country of origin of the products being shipped, this field will be provided to customs for international orders
Alias - For internal purposes only to help you organize among multiple fulfillment profiles within your CRM
Drop Ship Fields - Required if you are using Drop Ship

Once your fulfillment provider profile has been created, then you will go through your campaigns and assign the fulfillment provider to the corresponding campaign(s).

Please note that you must configure your product SKUs with the selected Fulfillment Center before your orders will successfully post to fulfillment.

Multiple Profiles (Optional)

Newgistics Fulfillment also provides you an optional feature with the flexibility of creating multiple profiles in order to customize your packages. This feature consists in adding specific Drop Ship information to your packages according to the profile assigned to the campaign.

The profile includes the following fields:

*Drop Ship Company NameDrop Ship AddressDrop Ship CityDrop Ship StateDrop Ship Zip

*Drop Ship Company Name is the only required field to set up the profile, the rest is optional. But please keep in mind that when the rest of the fields are left in blank, Newgistics Fulfillment will complete these fields with their address, which will serve as the return address as well.

For example: If you have two different campaigns with two different products: campaign A with Diet supplements, and campaign B with Books. You can have two different profiles for your Newgistics Fulfillment, one under Diet Supplements and one under Books, this way you can assign the corresponding Newgistics profile to each campaign based on the campaign product.

Having a profile assigned to each campaign will allow you to have all the Diet Supplement shipments showing that they are being sent from campaign A: “Diet Supplements”, and all the Book shipments showing that they are being sent from campaign B: “Books”.

You can have as many profiles as needed!

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