UPDATED March 1, 2020
To configure Rapid Fulfillment into your sticky.io CRM instance, you will go to Settings>Providers and under ACTIONS select Add New Provider Profile.Select the type = Fulfillment and select Rapid from the drop down.Fill out the required parameters which are outlined below and click “Save”.
For more information on this Fulfillment Center click here https://rapidfulfillmentcenter.com/
Username- This will be provided to you by Rapid Fulfillment.
Password –This will be provided to you by Rapid Fulfillment.
Server - this will be provided by Rapid Fulfillment
Delay Hours –Specify if you would like to delay our system from pushing the orders to your fulfillment center for an “X” amount of hours. This would allow you to review the orders before they get sent out to the fulfillment provider.
Receive Returns-Select Yes if you would like your returned orders to be automatically updated after they have been received by Rapid Fulfillment; otherwise,select No. Please note that the campaign must be configured to"Include Returns".
Receive Tracking Numbers – Specify whether or not you would like to receive tracking numbers with your shipments.
Cancel Shipments-Specify whether or not you want a call sent to stop shipments on voided or fully refunded orders that have not already been shipped.
Shipping Address Alert - Click Yes to receive shipping address alert
Combine Similar Addresses - This field allows you to set whether or not you want orders with identical shipping addresses to be combined in one order and sent to the fulfillment provider.
Alias -For internal purposes only to help you organize among multiple fulfillment profiles within your CRM.
Once your fulfillment provider profile has been created, then you will go through your campaigns and assign the fulfillment provider to the corresponding campaign(s).
Please note that you must configure your product SKUs with the selected Fulfillment Center before your orders will successfully post to fulfillment.