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Written by Support
Updated over a week ago

February 25, 2020

UPDATED March 1, 2020

To configure  Fulfillment.com into your sticky.io CRM instance, you will go to Settings>Providers and  under ACTIONS select Add New Provider Profile.Select the type = Fulfillment and select Fulfillment.com from the drop down.Fill out the required parameters which are outlined below and click “Save”.

For more information on this Fulfillment Center click here https://www.fulfillment.com/

These parameters are briefly described here for your reference

Alias - For internal purposes only to help you organize among multiple fulfillment profiles within your CRM
API Key – This will be provided to you by Fulfillment.com
Delay Hours – Specify if you would like to delay our system from pushing the orders to your fulfillment center for an“X” amount of hours. This would allow you to review the orders before they get sent out to the fulfillment provider.
Merchant ID – This will be provided to you by Fulfillment.com
Receive Tracking Numbers – Specify whether or not you would like to receive tracking numbers with your shipments.
Receive Returns – Select Yes if you would like your returned orders to be automatically updated after they have been received by Fulfillment.com; otherwise, select No. Please note that the campaign must be configured to "Include Returns". 


Once your fulfillment provider profile has been created, then you will go through your campaigns and assign the fulfillment provider to the corresponding campaign(s).

Please note that you must configure your product SKUs with the selected Fulfillment Center before your orders will successfully post to fulfillment.

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