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Written by Support
Updated over a week ago

April 14, 2011

UPDATED March 1, 2020

To configure  eFulfillment into your sticky.io CRM instance, you will go to Settings>Providers and  under ACTIONS select Add New Provider Profile.Select the type = Fulfillment and select eFulfillment from the drop down.Fill out the required parameters which are outlined below and click “Save”.

For more information on this Fulfillment Center click here https://www.efulfillmentservice.com/ebay-fulfillment/

These parameters are briefly described here for your reference

Merchant Name- This will be provided to you by eFulfillment.
Merchant ID – This will be provided to you by eFulfillment.
Merchant Token – This will be provided to you by eFulfillment.
Receive Tracking Numbers – Specify whether you would like to receive tracking numbers with your shipments or not
Receive Returns- Select Yes if you would like your returned orders to be automatically updated after they have been received by eFulfillment; otherwise, select No. Please note that the campaign must be configured to "Include Returns".
Alias- For internal purposes only to help you organize among multiple fulfillment profiles within your CRM 


Once your fulfillment provider profile has been created, then you will go through your campaigns and assign the fulfillment provider to the corresponding campaign(s).

Please note that you must configure your product SKUs with the selected Fulfillment Center before your orders will successfully post to fulfillment.

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