April 19, 2017
UPDATED August 18, 2023
To configure Inovio Gateway into your sticky.io CRM, you will go to Payments>Gateways, under ACTIONS select Add New Provider Profile.Select the type = Payment/Gateway and select Inovio from the drop down.Fill out the gateway parameters which are outlined below and click “Save”.
For more information on this Gateway click here https://www.inoviopay.com/
These parameters are briefly described here for your reference:
Site Id: This information will be provided to you by Inovio.
Merchant Account Id: This information will be provided to you by Inovio.
Dynamic Product Id: This information will be provided to you by Inovio.
Username:This information will be provided to you by Inovio
Password:This information will be provided to you by Inovio
3D Verify: Select yes if you are using the 3D Verify service.
Currency: Inovio currently supports USD, EUR, GBP, CAD, AUD, ZAR, JPY, DKK, NOK, SEK and NZD currencies.
Rebill Pre-Auth: Select YES if you would like to use the rebill pre-auth.When selecting YES, an additional field will be populated called 'Days Prior'.Maximum of ten (10).
When using the Rebill Pre-auth, X number of days prior to the rebill, an auth will be created. If the auth is successful, it spawns a pending child order which represents the auth that will be captured on the parent's next recurring date.If the auth fails, the system will create a declined child order and the parent will still perform a full sale on the next recurring date. Please note that these orders will still go through the decline salvage process.
Enable Delayed Capture: allows you to authorize the payment on day 1 and capture it in “x” number of days. Applies to initials and recurring orders, it creates the orders in a “Pending” status and they won’t be sent to fulfillment until the charge is captured and the status is updated to “Approved”.
Delayed Capture Days: number of days in which you wish to capture the charge, this is to be used with Enable Delayed Capture.
There are 2 Required Fields on the Merchant Account Details tab. *Descriptor - This will be the MID Descriptor *Customer Service Number - The customer service number assigned to the MID
There is 1 Required Field on the Limits and Fees tab *Global Monthly Cap - This will be the sales amount allowed monthly on this MID
To maximize the efficiency of sticky.io Reporting Analytics we suggest you take a moment and fill out the rest of the fields. These will all be used in sticky.io’s profitability reports.
For field definitions on all of the fields on the Merchant Account Details Tab and the Limits & Fees Tab - click here- overview of gateway providers
Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).
DC-40, RDR and RDR Standalone
All of these are configured on the Inovio side.
These pertain to pre-chargeback solutions which are provided by Inovio as well as sticky. Contact your CSM at sticky to discuss our VAS RDR options
When sticky receives notification from Inovio on DC_40, RDR or RDR Standalone we refund the transaction and return a webhook response with the return information to the Gateway.
sticky will drop a note on the order history for that order with the type of notice (DC-40, RDR or RDR Standalone) that was received and that the refund was generated successfully.