IcePay Gateway
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Written by Support
Updated over a week ago

July 16, 2014

UPDATED March 1, 2020

To configure  IcePay Gateway into your sticky.io CRM, you will go to Payments>Gateways, under ACTIONS select Add New Provider Profile.Select the type = Payment/Gateway and select IcePay from the drop down.Fill out the gateway parameters which are outlined below and click “Save”.

For more information on this Gateway click here https://icepay.com/

These parameters are briefly described here for your reference:

Merchant Id: This will be provided to you by IcePay.

Secret Code: This will be provided to you by IcePay.

Language: This will allow you to select the language that will be redirected to IcePay.Please review IcePay's API documentation for the supported language codes, i.e. 'EN' = English.

Currency: The IcePay Gateway currently supports USD, EUR, GBP, CAD, AUD, ZAR, JPY, DKK, NOK, SEK, BRL, CLP, KRW, NZD, PLN, SGD, HKD, COP, CHF, ARS, PEN, TRY, PYG, BOB, INR, MXN and PHP currencies.

Alias: Name that you will assign to the gateway. This is for internal purposes only; it helps you identify a specific gateway account among several of them in your CRM.

Other IcePay Gateway Notes

There is an inability to import orders using the IcePay Gateway.There is an inability to void or refund transactions made through the IcePay Gateway.The IcePay Gateway does not support recurring transactions. 

Integrating IcePay Using the API

The get_alternative_provider API method within our Membership API must be used to retrieve redirection information for IcePay.The alt_pay_token must be retrieved when using the NewOrder or New Order With Prospect API methods within our Transaction API. Please visit the documentation at the link below for information on this field. 

There are 2 Required Fields on the Merchant Account Details tab. *Descriptor - This will be the MID Descriptor *Customer Service Number - The customer service number assigned to the MID

There is 1 Required Field on the Limits and Fees tab *Global Monthly Cap - This will be the sales amount allowed monthly on this MID 

To maximize the efficiency of sticky.io Reporting Analytics we suggest you take a moment and fill out the rest of the fields. These will all be used in sticky.io’s profitability reports.

For field definitions on all of the fields on the Merchant Account Details Tab and the Limits & Fees Tab - click here- overview of gateway providers

Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).

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