February 10, 2016
UPDATED March 27, 2024
IMPORTANT NOTES
The Genesis Gateway will ONLY accept initial transactions and their subsequent rebills OR rebills from the eMerchantPay Gateway.
This Gateway will not work with any other gateway BUT eMerchantPay- all transactions from any other gateway will be declined.
The Genesis Gateway does not support Partial Refunds.
To configure Genesis Gateway into your sticky.io CRM, you will go to Payments>Gateways, under ACTIONS select Add New Provider Profile. Select the type = Payment/Gateway and select Genesis from the drop down. Fill out the gateway parameters which are outlined below and click “Save”.
These parameters are briefly described here for your reference:
Gateway Alias: For internal purposes only; it helps you identify a specific gateway account among several of them in your CRM.
Username: This will be provided to you by Genesis.
Password: This will be provided to you by Genesis.
Token: This will be provided to you by Genesis.
Post Descriptor: Set to Yes to post the descriptor in the sale request. Optional. If Yes we will send these 2 fields to the gateway:
*Descriptor - This will be the MID Descriptor
*Customer Service Number - The customer service number assigned to the MID
Currency: Genesis currently supports USD, EUR, and GBP currencies.
Test Mode: Select whether or not you want to use the Genesis Gateway in Test Mode.
There are 2 Required Fields on the Merchant Account Details tab. *Descriptor - This will be the MID Descriptor *Customer Service Number - The customer service number assigned to the MID
There is 1 Required Field on the Limits and Fees tab *Global Monthly Cap - This will be the sales amount allowed monthly on this MID
To maximize the efficiency of sticky.io Reporting Analytics we suggest you take a moment and fill out the rest of the fields. These will all be used in sticky.io’s profitability reports.
For field definitions on all of the fields on the Merchant Account Details Tab and the Limits & Fees Tab - click here- overview of gateway providers
Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).