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Release Notes 2020

Written by Support

Release Notes 04/01/2020

FEATURES

  • We added the additional security of 3D Verify 2.1 to our existing Acquired Gateway Integration

  • The gateway decline codes have been added in the response for the 'new_order' and 'order_view' methods. Previously the standard '800' decline code was being returned, now we will be returning the actual decline code received from the gateway response.

RESOLVED ISSUES

  • There was an issue where decline manager was continuing to retry the original decline order after the new order had been successfully created. This has been corrected and is now functioning properly.

  • We corrected the issue where the 'custom HTML code' was not displaying properly in the new updated email notification editor for the shipping confirmation notification. This issue did not effect outbound emails to customers, it was only present when attempting to edit an existing shipping confirmation email template.

Release Notes 3/25/2020

FEATURES

  • New Payment Gateway integration with Paya Connect! For more information on this provider, please visit: https://paya.com/

  • We have a new Data Verification Provider called Smarty Streets! This address verification provider will help verify that the address’ on your customer orders are correct before posting to fulfillment.

RESOLVED ISSUES

  • The {product_summary} email token issues have been fixed. Some of these issues include: bundle children were repeating themselves on every line item, the custom price was not being reflected as the product price, and the delayed charge amount was not being displayed.

  • Grand Total inconsistency - Any coupons that were applied on the Place Order Page were being reflected on shipping, but not the order total. This has been fixed.

  • The Pinless Debit provider has been deprecated since they are no longer processing payments.

  • Archived campaigns were showing in the campaign drop down when placing a new order. This has been corrected, and only active campaigns will now show in the drop down list to be selected when placing an order.

  • Open Payment Platform Gateway - An option in the provider profile within the Settings > Providers page has been added for tokenization. If “Use Tokenization is set to YES, the parameter ‘createRegistration’ will be included in the request to the gateway. If “Use Tokenization is set to NO, the parameter ‘createRegistration’ is NOT included in the request to the gateway. You will only need to use this option if required by your payment processor.

Release Notes 03/18/2020

FEATURES

  • Editing Email templates just got easier! We have upgraded the editor tool within our email templates. This upgraded tool will be on adding new email templates moving forward, any existing profiles will have the previous editor tool.

  • We are now providing tokens that will allow for custom tracking URL’s to be implemented on email templates! This will allow you to send a tracking link to your customers within their email notification.These tokens are {orderdate}, {orderdateymd}, {shipdate}, {shipdateymd} and can be found within the email template directly, via the ‘view tokens’ link.

  • When marking a product as ‘return’ via the product line item, a new pop up window will appear with an option to choose if you would like to keep the subscription active.

  • NEW Payment Gateway! Cybersource has been added to our Payment Gateway Providers.

FIXED BUGS

  • The {product_summary} token has been enhanced to properly reflect the order total and any discounts applied.

  • The ‘Trial Product’ dropdown within the ‘Place Order’ page has been fixed to list the products in alphabetical order.

  • TaxJar is now calculating the price on shipping if the product price is $0.00.

Release Notes 02/25/2020

FEATURES

BUGS

  • The subscription_order_update issue has been resolved. An error message was being returned when trying to add a recurring order.

  • Smart tags in Segments are now working!

  • The issue where line item refunds were miscalculating by cents and causing an error message has been resolved.

Release Notes 02/5/2020

FEATURES

  • The 'Straight Sale' billing model has been renamed to 'One Time Purchase' billing model.

    Kount Integration Updates:

  • The Billing Type inside the Kount Profile will now be required. Previously this was set to 'Select One'.

  • The Void/Refund Alert has now been defaulted to 'YES'.

  • Additional Parameters such as 'AFID, AFFID, SID, C1, C2, C3, Campaign ID, and Gateway ID 'have been added to the 'Custom Field' options.

BUGS

  • Payment Router notifications regarding usage were not matching the actual usage on the gateway. This has been fixed.

  • The TaxJar integration was not using the 'quantity x price' calculation. This has been corrected.

  • Affirm integration was having issues rounding, this was located and corrected.

Release Notes 01/29/2020

FEATURES

  • A new feature has been added to Stripe that will allow the user to access the 'Stripe Chargeback Prevention' service which can be mandated by the MID processor.

  • 'Product Tax Code' has been added to the Products page. You can now set specific tax codes PER product, and they will be included in our post to either Avalara or TaxJar, depending on the Tax Provider you are using.

  • New methods have been added to our Restful API that will now give you the ability to search and view customers subscription information. For more information on the 'Get Customer Subscriptions',: https://developer-v2.limelightcrm.com/?version=latest#1c78784f-88fa-4bed-b2ce-1633748a0997

Release Notes 01/22/2020

BUG FIXES

  • The 'Show Results' and 'Clear' buttons were disappearing on the Orders Page when the page was refreshed too many times. This has been fixed.

  • If the main product was removed from order bundle, the price was being adjusted to $0.00. This has been corrected.

  • The 'Subscription Management' page was not displaying the correct forecasted amount if the order contained multiple products. The forecasted amount is now accounting for the multiple product amount.

Release Notes 01/15/2020

KEY FEATURES

  • New Customers Page! We have updated the look and functionality to make it easier to manage your customers. This will allow you to manage the customer at a high level, not just the orders.

FEATURES

  • Within the drop-down for products on the Place Order and Orders page, products are now listed alphabetically instead of by product id so that they can be found easier by product name rather than Id.

  • A new option has been added to Shipping Methods! You can now set up free shipping if a customer spends a specific amount.

  • Prospects cart information can now be stored via the prospect API

  • For the Paysafe NMI and Fluidpay Continuity Gateways the 'Website' and 'Cancellation URL' are now required fields.

BUGS

  • The Inovio 'rebill pre- auth' issue has been resolved.

  • Affirm issue where purchases were being authorized but not captured has been resolved.

  • The order export file is no longer showing 3 sets of quotes.

Release Notes 01/08/2020

FEATURES

  • MailChimp - You can now send additional order/customer information to Mail Chimp using custom fields.  These can be configured inside your MailChimp provider profile.

  • ShipStation - You can now send additional order/customer information to ShipStation using custom fields.  These will need to be configured inside your ShipStation provider profile.

  • NMI PaySafe - The ability to add the ‘BCC’ for consent emails has been added to the NMI Paysafe Continuity and Paysafe Fluidpay Gateway Profiles.

  • You can now easily search for Email Template tokens inside the Message Templates via the Email Notifications page.

BUGS

  • The parent order hyperlink was missing from the order history section for orders created via NewOrderCardOnFile, this has been corrected.

  • The ShipStation address update bug has been fixed.

  • Cascade preserved orders were unable to bill, this has been corrected.

  • PayPal customer info was not updating correctly, this has been fixed.

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