We have added the field 'Promo Code' within the Orders page, to easily search for any orders that have coupons applied.

Great Lakes Fulfillment integration has been updated to now send the ‘subscription depth’ over to Great Lakes Fulfillment, so that they are able to determine the billing cycle of the order.

A new field inside the Account Updater profile has been added.When receiving the responses “Account Closed” or “Contact Card Holder”, you’ll have the option in the profile to set these as ‘automatic hold’, meaning you no longer want to try to bill these customers.

A new transaction response has been added via API to easily identify any orders that are declined due to 'BIN blocking'.

We have added the decline reason to the order_view API

The campaign Id has been added as a column to the Reprocess Batch Results page.

An issue has been corrected for PayPal where customer fields were showing blank.

The billing_agreement_id is now being sent to PayPal when the main product is not an upsell.

3D Secure has been added to the Processing.com gateway integration.

The blacklist feature has been updated to allow you to “automatically blacklist chargebacks”.If selected, any orders that are flagged as ‘chargeback’ will be blacklisted as well.

We are working very closely with Stripe to become “SCA Compliant”.

Due to some confusion we have reverted the 'pause' order status symbol. Just for now, the 'stop sign' order status will represent both hold and cancel.

The 'gateway_id' and the 'gateway_descriptor' will now be returned in our API order_view call.

Our New Order API will now allow you to pass custom fields when creating orders via the 'custom_fields' parameter.

A new status symbol for ‘Pause’ has been added to our UI that will provide you with the ability to differentiate between ‘pause’ and ‘stop’. In the UI, the customer cancel will represent the ‘stop sign’ symbol, and for system or merchant ‘holds’ there will now be a ‘pause’ symbol. System and merchant holds consist of Decline Manager, Chargeback, Hard Decline Rule, and Merchant Pause API.

You can now add your own User Department Templates! This will give you the ability to create new department templates that are outside of the standard Limelight default templates.

A new trigger and email template has been added for Consumer Consent Confirmation. This notification is sent after consent has been received from the customer indicating that we may charge their card.

A new hold type has been introduced for ‘Offer Complete’.This will be used when the Offer reaches the end of its cycle, i.e installments. If the offer is configured to expire or be placed on hold after ‘X’ cycles, this hold type will allow for visibility why the subscription is on hold. When this hold type is used, an order history note will be displayed showing that the subscription has been completed.

We are now sending refund updates to TaxJar.

We added the ability to keep the ‘add on’ product in sync with the main product recurring date on the order.This will now keep the add on product in sync with the main product recurring date.There is also the option to adjust the ‘add on’ product recurring date to be a different recurring date than the main product. This applies to both the API and UI.

Test criteria has been added to the API order_find method.This will help locate any test orders.

Authorize_payment will now support tokenized payment tokens in the API request.This is followed by using the ‘tokenized_payment’ method which returns the token that will need to be used in the authorize_payment call.

Added the cancellation functionality for voids and refunds.

Send address updates in real time.

Add the billing cycle to ShipWorks parameters.

Advanced Routing - We added an enhancement to allow for mass actions across all campaigns using the same Payment Routing Profile. Previously merchants had to do this per campaign.

API - We now return the shipping total on an order via the order_view method.

The ProRated monthly amount is now available on the order details page via the 'issue credit' link.

Exports from the orders page are not putting double quotes around the order ID any longer

We integrated with a new Membership Provider called Access Development.

Order_View API - The shipping total amount is now returned for an order. This will be returned via the shipping_amount response parameter.

Order History Note - We are now adding a history note to the order when a line item product has been refunded indicating that the product was removed from the post to fulfillment.

API – The hold_date is passed in the order_view response whenever an upsell is added to an order and the order is put on hold.

API - Ability to add a refund note disposition to the order so that analytics will reflect these refund dispositions. This can be accomplished via the order_refund API method.

Orders Page – Allow users to search by 'Hold Type' so that you can locate orders put on hold by the reason, such as customer cancel.

Estimated ProRated Amount -Added the ability on the Order Details page to prorate the monthly amount used when upgrading a customer to an annual service. This will be seen when applying a subscription credit on the order.

API Permission issue - involving New Order API method. If the permission is not available on the users API access they will not be able to process New Orders and will get an error message.

NMI Gateway - ProductID is now being passed to NMI Gateway when manually reprocessing orders. This is sent via the 'MDF4' field.

Reprocess Declined Orders page – We were not able to view batch results, this has been fixed.

Combine Similar Addresses only posting the main order Sales Tax to fulfillment – When using Combine Similar Addresses, we are now posting the sales tax amount from all products in the order to fulfillment.

Integrated Paysafe Fluidpay Gateway.

Adding Billing Cycle (Rebill Depth) to the order details page.

We are now storing all MasterCard consent emails.

Deprecated Legacy Reports.

Single Purchase Limit can now be used to block shipping address’.

ShipStation - added the ability to store replacement tracking number.

Updated Inovio to display username/ password credentials to users with access to see it.

We are now passing the 'Product Name' instead of the 'Product ID' to Insureship.

Added ‘All’ to the Gateway_View API method - this will allow the API user to get all the gateway id’s they are using.

Email Notifications - a token has been added for ‘Cancellation Date’ so that you can add that date to your email notifications.

Increased the max limit for the Upsell Field for Webforms to support additional upsell products.

The Tracking Import/Export has been updated to no longer have to convert from scientific notation.

Kount - Enhanced Feature - We added the Omniscore value. This is a transaction safety rating that can be used in rule creation and results in score that is twice as good at catching fraud and minimizing false positives as any score Kount has ever produced.

Maxpay Gateway - We added the following currencies : NOK, DKK, SEK, NZD, CHF, PLN, CAD, JPY, ZAR, CZK

Tracking Import Fix - the files were not updating correctly due to an encryption issue. This has been resolved.

Country code for Scotland and South Sudan has been corrected in our API documentation.

Reprocess Declined Orders page - When using the sort feature the page will not allow you to navigate to page 2 etc. This page was also having issues when using filters, with a response of no data. This has been corrected.

Avalara - We corrected the issue where we were not sending the order total to Avalara.

The Place Order page was not calculating the order total correctly, this has been fixed.

Advance routing options/ page load issues have been corrected.

We are now Integrated with Affirm. As an installment loan provider, they loan the full amount due to the customer and then collect installment payments from the customer. Documentation will be available soon.

CheckOut.com has been updated to be in compliance with PSD2 (3D Secure 2) requirements.

When creating orders that have special characters in the address via the NewProspect API, it was causing display issues in the order details.

Address updates were not properly sending to ShipStation. This has been fixed.

ShipStation Enhancement - We are now sending the customers email address to ShipStation in the ‘username’ field.

Inovio - You can now add a higher dollar pre-auth on initial transactions and then either void the preauth or capture it on the 1st rebill.

Campaign Configurations - we now have the ability to allow users to add a payment router when using an alternative payment provider on the campaign, such as PayPal.

Taxjar - We added the ability to send the transaction back to Taxjar after the order creation.

The shipment confirmation email template has been corrected.

Order Details fields have been lengthened to accommodate data length.

Avalara - The ‘Test Connection’ button has been fixed.

TaxJar - was not calculating tax when the product amount was $0 and there was a shipping amount.

Email Templates - Add a product level welcome/instruction notification. This feature enables the client to set up a notification that is created at the product level after the order is successfully placed. So if you have 2 products in an order and they both need different emails you can set them up using this new feature.

Segments - You can now export your contact list from Segments directly to Google Sheets.

Recurring date update issue - The recurring dates were reflecting incorrectly in the history notes when they were changed from the order details page - this has been fixed.

Tracking import does not function properly - it is corrected now.

Subscription Management display issue via “All Active Subscriptions.

Sales Restrictions - By State - If you are selling in the United States you may now block sales in one or more states. These settings are configured by product. This feature is a must have if you are selling a product such as CBD that is not legal in all 50 states.

Products - Allow users to create new categories while they are creating/editing a product. This is a time saver when adding a product if you realize you need to create a new category you can click the create new category link and build the new category without losing your place in the add product process.

Add AUD currency to Maxpay integration - you can now select AUD as the currency type for Maxpay Gateway.

Add the ability to update an order from paused to cancelled (and trigger the appropriate emails + post backs for cancellation) This will allow you to cancel a subscription that is currently on hold.

The order history note was not properly reflecting the order activity when attempting to update the next recurring product (Updated note on delayed charge cycle).

Total installments display issue - values were being added when the value should have been 0.

Decline notification – Added the ability to send a different message template based on the decline salvage attempt. (i.e; Attempt 1 = Message 1, Attempt 2 = Message 2).

API – We added the ability to pass a custom shipping charge with the order. This will override the Shipping amount configured to the shipping profile. The Shipping Charge will always be preserved unless the shipping method is changed. A change to the shipping method will remove the custom charge and will take the amount configured to the new shipping method.

Account Updater - Enhanced account updater to allow orders to be resent to check for card updates. After the batch has been received following an unsuccessful update, the card is eligible to be resent check for updates.

NewOrderCardOnFile – Updated this method to work with Square when the CC number and CVV are not present.

Updated the Insureship integration to reflect a new endpoint.

Braintree Issue – address updates were not working – they are now fixed.

Prospect Page refresh issue – changes made to the prospect were only updating the list view when the page was refreshed.

Subscription Forecast Manager showing 0.00 as the forecasted amount - fixed.

Next subscription product price not accounting for preserve price – this has been corrected and the preserve price is now displayed.

FlexPay 'hold type' was reverting to generic system hold. Now it is using the correct hold type for decline salvage.

Hold type missing when stopping subscription through refund – hold type is now updated when refund or partial refund is processed and subscription is stopped.

Payment Router emails failing to send– Email Notifications for Payment Routing thresholds were going out intermittently. This issue has been resolved – now emails will go out every day that the threshold has been met or exceeded.

TaxJar Quantity miscalculation has been adjusted.

MaroPost is now compatible with cloud based accounts.

Paypal Payments now has the ability to submit upsells and rebills. Paypal needs to be contacted directly to have this configured on the account.

Place Order page - when a payment type other then Mastercard is selected and ‘Consent Required’ is selected, a message will pop asking “Are you sure you want to require consent?.

Ability to assign Sales Tax profiles to multiple campaigns.

Added ability to control custom field permissions by API user.

SSO users - Added the ability for Admins to view/edit campaign permissions per group.

Postbacks - added tokens to support custom fields.

We are now integrated with eMercury Autoresponder.

We are now storing the original gateway id and the reprocess attempt number to enable us to get more granular processing reports in analytics.

The API for order_view now also has the hold_type so that the hold reason is known (Customer, merchant, and System).

Email Templates - ability to configure a separate end of trial template for delay charge.

IpPay - Fixed - unable to update customers billing address.

Segments - Fixed - Error - Unable to Run.

Payon/ Open Payment Platform - Special character issue causing declines - fixed.

Payment Router - Monthly Recurring Forecast display issue - fixed.

Forecasted Revenue showing as $0 on the Payment Routing monthly scheduled forecast has been fixed.

Advanced search in Subscription Management bar character limit has been increased.

Cancellation notification emails were being sent when an order is placed on ‘Hold’ by decline manager. This has been fixed.

NMI Void issue resolved.

Order Update allows the user to set billing and shipping states to non US states if ‘US’ is selected.

IP lookups are now showing the correct geolocation.

We also now check for the rebill date of upsell subscriptions, so that 7 days before rebilling any line item the information will be sent to Account Updater. (Reminder – there is only a fee when the account information is updated.)

Attempts before Hold = 3 Attempts

Gateway = None

Schedule = Custom Cycle > 6 days

Not Before = 12 PM

Salvage Percentage = 0

Discount = NO (unselected)

Hold_types (User, Merchant, Hard Decline, Decline Salvage, Chargeback)

Kount – Kount error messages have been adjusted to show correctly within the Order History Notes.

We have added the ability to locate on hold orders by hold type using the API

(Consumer, merchant, or system hold)

We have added the ability to use the API to put subscriptions on Hold/Pause for business reasons.

New hold type = Merchant Hold

We have added the ability to locate (query) orders that are set to stop after next rebill - using the API

We refactored the nav bar Notifications dropdown, additional functionality includes read/unread (w/ mark all as read). Also can filter notifications by “type”

Copied post back profiles are now fully copied including the Header Field

The selected State is now saving in the Avalara Tax profiles

The missing parameters are being sent for the 3D Verify /Open Payment Platform and we are no longer receiving the format error message.

User Accounts, API Accounts, and Single Sign-On menus have been consolidated! Now all three can be found under the Settings > Accounts & Permissions menu. To Access each of the list pages, simply click on the tab at the top of the page to change your view.

The Send Order Confirmation, Send Shipping Confirmation, Send Consent Notification, Send Gift notification, and Send Gift Shipping Confirmation email buttons in the Orders details page have been consolidated under the RESEND EMAIL NOTIFICATION dropdown.

Updated FlexPay logic to use the natural decline date to be relayed rather than the parent transaction date.

PrePaid is now an option for the Decline Manager Payment Method(s) rule.

You can now force the next billing gateway of a subscription via API. Note: If you are going to be utilizing this API method, you may need to make code changes. API Documentation: Navigate to Orders > Subscriptions > Force Next Gateway by Order IDs.

order_force_bill now allows you to specify which product_id you want to force bill. Notes: If you are want to force bill an order where the main product is _not_ recurring, you will need to specify what product_id to force. If the product_id is not specified in this scenario, this will result in an error response. If all Products on the order have the same recurring date, passing only the order_id in the order_force_bill call will result in the entire order being force billed. For API documentation please refer to API Documentation: Navigate to API > orders.

A new Prospect Custom Fields export has been added to the Export Queue under the Import/Export Data menu.

A new Subscriptions By Week look has been added to the Subscriptions dashboard.

Added TL (Timor-Leste) and PS (State of Palestine) to our default counties dropdowns

Resolved an issue causing tracking numbers to be blank when fetched from 3PL 2.0

The character limit for phone/zip from 15 digits to 30 digits

Seamlessly switch a customer’s current subscription to a new offer! You now have the flexibility to change an offer mid-subscription without having to place a new order.

Updated Subscription Management to allow force next gateway on recurring upsell products of straight sale orders.

A new drill has been added for the CLTV measure on the Order Analysis dashboard that has "campaign" as a dimension.

Revenue from CSR Orders has been added as a new column to the Key Measures Customer Service Analytic dashboard.

Resolved an issue causing the token {tpl_product_base_cost} to return blank.

Resolved an issue causing the PostBack tokens {product_skus_csv} & {product_names_csv} to return blank.

Resolved an issue where Orders that were being blocked by BIN profiles were still attempting tokenization for PaySafe only.

Resolved issue with non-renewing Pre-Paid Offers being created with the wrong next recurring product

Resolved an issue with the Bill by Schedule billing model that prevented the date selection of the next scheduled date.

Resolved an issue preventing FlexPay from being able to override the Cascade Preservation.

Resolved an issue with the Klaviyo integration that caused Prospects and customer data to not be passed.

Updated the Analytics permission rules to stop the dashboards from disappearing.

Added address value truncation > 60 characters for Authoriz.net to prevent gateway declines for character limits being met.

The order_view API response has been updated to now return the refund information of each line item in the order. Note: If you are going to be utilizing this API method, you may need to make code changes. Please refer to our API documentation: Navigate to API > Orders > order_view.

The authorize_payment API response has been updated to now return gateway_id without having to pass save_customer=1. Note: If you are going to be utilizing this API method, you may need to make code changes. Please refer to our API documentation: Navigate to API > Payments > authorize_payment.

A new API route is available to allow merchants to retrieve coupon profile information.
Note: If you are going to be utilizing this new API method, you will need to make code changes. Please refer to our API documentation: Navigate to Coupons.

Lifetime Discount coupons are here! You now have the ability to create coupon profiles as lifetime discount that will allow the discount to be applied to the initial order and all of the rebills until the subscription is ended.

A Gateway ID filter has been added to the Chargeback dashboard so chargebacks can be filtered by gateway.

Cancelations is now a column in the Order Analysis > Refund Analysis dashboard.

A Product ID filter has been added to the Sales by Campaign report.

Product has been added to as a dimension to the Sales By Retention report so that retention can be viewed by product instead of by campaign.

An Attempt filter has been added to the Sales by Gateway report.

Updated order consent handling to accommodate multiple consent required entries.

Resolved an issue that caused the Payment Type to be mismatched on updated orders where that payment type had been removed from the campaign.

Resolved an issue in the Orders details page that was preventing refunds to be submitted on orders with more than one line item.

Resolved an issue with the order_view response that was returning the wrong billing_model if the main line item was stopped/refunded and the additional line item(s) were not.

Updated order consent handling to accommodate multiple consent required entries.

Resolved the issue that prevented the To and From date search fields from clearing on the Orders page.

Resolved the issue that prevented the To and From date search fields from clearing on the Prospects page.

Issued subscription credit totals can now be added to or replaced with a new subscription amount. Add to Credit will add the new credit amount to the existing credit amount to apply the new credit total. Replace Credit will update the credit total to the new amount entered.

Campaign page validation was updated to prevent the same Promo Code(s) from different Coupon Profiles from being selected on a campaign.

Telangana was added as an available state option for India.

A new API endpoint history_note_types has been added to allow a list of order history note type values to be retrieved. Please refer to our API documentation: Navigate to Orders > GET History Notes.

A new ‘Is Cancel’ column has been added to the Order Export to help you differentiate cancelled orders from hold orders.

A new {offer_name_csv} token has been added to the email templates which will populate a CSV of the offers for the product.

A new {tpl_product_billing_model_name} token has been added to the email templates which will populate the billing model name for the product.

Resolved issue where the Billing Model Discount was not applying to orders where the billing model discount was added after the Offer was initially created.

Resolved issue with Analytics permissions where users we seeing both predicted & usage dashboards.

Resolved issue with Custom Fields list page search filters were not displaying all results.

Resolved issue with the InsureShip provider profile not saving the selected Product ID.

Resolved issue with the NewProspect API call where commas were not accepted.

Resolved issue with the Decline Manager Custom Day schedule causing the first scheduled attempt to be skipped.

Resolved issue that caused declined orders through PayPal to be created in the platform with missing information.

Resolved issue with the Braintree token preventing the billing/shipping address from being updated.

Resolved issue with the NewOrderCardOnFile API call that prevented prepaid cards from being blocked on a campaign.

Resolved issue with the eBanx integration not functioning through API.

Updated user experience when selecting a campaign they don’t have permission to place a new order for.

Resolved outstanding encoding issues with prospect API calls.

Email Triggers, Email Templates, and SMTP Servers menus have been consolidated! Now all three can be found under the Settings > Email Notifications menu. To Access each of the list pages, simply click on the tab at the top of the page to change your view.

In order to remain compliant with the new MasterCard regulations in effect on 04/12/19 you will need to make some changes to your API calls and add some extra configurations to your LimeLight platform.

A LimeLight hosted ‘Click here to agree to charges’ link has been added to the Default Consent Notification email template.

We have added the ability to allow NMI to pull data based on transaction ID for MasterCard Compliance auditing.

The offer_view API response has been updated to now return the delayed billing component of the Trial. Note: If you are going to be utilizing this API method, you may need to make code changes. Please refer to our API documentation: Navigate to API > Billing Models and Offers > offer_view.

Subscription credits can be issued to customers right from the Order details page! You can now issue a credit on an active subscription that will carry throughout the subscription until it is completely used. Order note templates can also be created and required for all credits.

Historical % data has been added to the Payment Router profile to help accurately reserve the appropriate revenue and manage the reserve forecast percentages as they change over time.

Added preventative measure of Product License Key from being assigned on the trial delayed billing event.

A new Declines drill down has been added to the Sales By Campaign report allowing you to narrow your view down to declines only.

We gave all of the Sales by Report tables (7 in total) and Operation Report tables (10 in total) a facelift with the use of reverse text so the table headers are easier and cleaner.

The scheduled report functionality has been updated to allow users to schedule reports/dashboards to external users.

3D Verify is now available for the Argus Payment (Inovio) gateway.

F1 Payments/MB Financial has been added as processor in the Gateway Profiles.

Updated fulfillment posting increment to increment each time an order is re-posted without having to fetch tracking.

Resolved the issue in the Postback profile preventing the HTTP Method from being changed.

Resolved issue the the Sent to Fulfillment Pending Tracking drill on the Fulfillment Reconciliation report.

Resolved issue with the download for Fulfillment Reconciliation report.

Resolved issue with multiple cascade events causing confusion in order history, cascade-gateway-error-msg showing decline reason from first cascade event in duplication & order-process showing first cascade decline instead of most recent.

Resolved an issue with the Reprocess Declined Orders page decline reason preventing orders to be repossessed due to: "The credit card number or email address has already purchased this product(s)”.

Resolved an issue for Infocu5 causing the product price to be sent instead of the trial product price.

Resolved an issue when saving a billing model update preventing the original data from being cleared.

Resolved an issue when calculating discount resulting in the wrong amount being sent to Paypal.

Resolved an issue with US Military States Not working on BillingSameAsShipping.

Resolved an issue with Edit Custom Fields not displaying any fields for certain users.

Resolved issue with orders posting to 3PL fulfillment receiving the error: "no products found".

Resolved the issue with the ZiriPay integration KRW currency dropping decimal.

Resolved issue the user notifications indicator showing when there aren’t any current or previous notifications available.

Resolved issue with updated recurring dates not being saved for Billing Models & Offers.

Resolved issue with Stripe Connect 3D Secure failing before the redirect.

Removed the currency symbol for the Subscription Management export.

Benchmark Notifications are here! With the high cost of acquiring new customers, we created a simple and immediate way for you to be quickly notified when critical events happen - such as metrics deviating from a target KPI. Benchmark Notifications enable you to set-up notifications that are triggered through the Benchmarks feature. Check out the Help Center article for more details!

The order_view API response has been updated to now return coupon_id and promo_code. Note: If you are going to be utilizing this API method, you may need to make code changes. Please refer to our API documentation: Navigate to API > Orders > order_view.

The offer_view API response has been updated to now return the Custom Duration and Custom Price components of the Trial. Note: If you are going to be utilizing this API method, you may need to make code changes. Please refer to our API documentation: Navigate to API > Billing Models and Offers > offer_view.

Seasonal Subscriptions placed on hold can now be restarted with the dynamic product position in the platform! You can now update the next recurring product for seasonal offers from the Orders Details page. Once you Reset Recurring on a subscription you can Update Recurring Product per line item so that the subscription is restarted in the correct product position.

User Account permissions now allow you to select which campaigns a platform user can place orders on. By selecting Additional Roles in Campaign Permissions, you are able to specify which campaigns a user can access the Place Order page for. Check out the Help Center article for more details!

New imported orders will now have an Imported status and icon on the Orders page.

Custom Fields can now be included in Order Imports.

Transaction Select configuration has been converted from a page to a popup.

Two new product tokens have been added to Post Backs, product_qtys_csv & product_prices_csv.

New Analytics Dashboard! Increase success of recovering lost revenue related to declined transactions with the Decline Reducer Prescriptive Analytics Dashboard. Check out the Help Center article for more details!

A Gateway filter has been added to the Traffic Source Quality dashboard so traffic data can be filtered out by gateway.

The Campaign selection box has been enlarged in the Export Queue criteria popup.

The Fibonatix gateway integration has been updated to include the site_url parameter in the request.

The Shipstation fulfillment integration has been updated to include product weight in the post.

Resolved an issue that prevented the Stripe Connect token from being updated when billing address data is updated.

Resolved an issue causing an error message to display when resending the Order Confirmation email from the Order details page.

Resolved an issue that prevented the CVV from being sent to NMI Paysafe on initial orders..

Resolved an issue causing a fatal error when assigning provider defaults via the Actions dropdown to all campaigns.

Updated the Avalara tax integration to apply the coupon discount before sending the taxable amount to align the order_total/calculate API response with the NewOrder API response.

Resolved an issue the LimeLight 2.0 gateway causing the pre-auth to not be captured on the rebill date.

Resolved an issue with Transaction Select profiles that prevented new emails to be whitelisted.

Your Analytics and Reports Homepages have been enhanced! You can now toggle between Analytics & Reports, or see all, on one page. Plus, a new search bar makes it easier for you to find the dashboards and reports you’re looking for - search by keyword, metric, or name, and a list of relevant dashboards and reports will be pulled up for you.

A new parameter has been added to the order_find API call that will allow you to find orders for a specific date or a date range called date_type. The new parameter can be used with the following timestamp options: create, hold, next_rebill, rma, return, chargeback. If omitted or left blank, it will default to create and search on the order creation date. Note: If you are going to be utilizing this new API method, you will need to make code changes. Please refer to our API documentation: Navigate to API > Orders > order_find

Seasonal Subscriptions placed on hold can now be restarted with the dynamic product position with the subscription_update method. Note: If you are going to be utilizing this new API method, you will need to make code changes. Please refer to our API documentation: Navigate to API > Orders > subscription_order_update

Now you can add a unit of weight (LBS, OZ, KG, G, MG) to the Delivery Options in the product configuration.

The Email Trigger dropdown selector has been enhanced to allow you to easily search and select triggers in a large list. Simply start typing an ID or name in the Email Trigger dropdown field to filter the list!

Decline Notification Email Trigger can now be configured to specifically send just for Initial Orders, Subscription Orders, or for all orders.

Postbacks can now include headers in the request, allowing you to pass login credentials to a third party for a secured post request. Request Headers can be configured right in the platform!

For website tracking purposes, a new field named ‘URL’ has been added to the Merchant Account Details tab for all gateway profile configurations.

For clients running Paysafe MIDs, name and billing information are now sent in the NMI Paysafe vault creation request.

The IPPay gateway integration now supports the authorize_payment method. The authorize_payment method will trigger an auth request to the IPPay gateway, capture the auth via the NewOrder method or void an auth immediately, and allow a $0.00 authorization.

Pinless Debit intelligence has been enhanced to now automatically adjust BIN specific traffic up or down, based on BIN responses to allow for real-time BIN specific changes.

Decline Manager Max Attempts has now been expanded to 23. Note, be sure to communicate with your MID on their best practices.

New Analytics Dashboard! Address quality concerns with traffic sources to improve the quality of traffic concerns and ultimately improve CLTV with the Traffic Optimizer Prescriptive Analytics Dashboard. Check out the Help Center article for more details!

New Analytics Dashboard! You now have a Straight Sale Summary dashboard to help monitor your straight sale marketing efforts and pinpoint new opportunities to grow your business! Check out the Help Center article for more details!

New exports for custom fields now available on the Import/Export Data page: ‘Order Custom Field’ export and ‘Customer Custom Field’ export. Now you can export the order level and contact level custom fields that you have been collecting over the last few weeks!

The Employee Activity Report now has additional activities to filter on, such as, Created Order, Updated Subscription Information, Added RMA Status and Refunded.

Finding ‘agent cancellations’ is now easier than ever with the Customer Service Dashboard. You can now filter the dashboard by Cancellation date.

AFID & SID Filters are now available on the Sales by Product Report

New fulfillment integration! Expand Worldwide Logistics is now available as a fulfillment provider.

leadProductList and leadCCNumber have been added to the Infocu5 Call Confirm integration so you can segment customers on Infocu5's end based on their purchasing habits.

The recurringPayment indicator has been added to the Beanstream gateway integration. Now initials and straight sale transactions pass recurring Payment=0 and rebill transactions pass recurring Payment=1 in the auth/sale request to Beansteam.

Resolved an issue causing the prospect export to fail

Improved new_order response times when multiple state tax profiles are present.

Resolved an issue causing imported member’s temporary password to be set as their permanent password.

Resolved an issue causing certain users to be unable to access the Custom Fields page.

Resolved an issue that prevented from changing from a Custom Recurring offer to a Self Recurring offer when edited and saved.

Resolved an issue with order_view results for alternative payment providers when a coupon was used.

Resolved an issue with the orders export Retrying and Retries Left columns not showing the proper data.

We want to hear your product feedback! Which is why we’ve added a new link called ‘Submit Feature Request’ under the ‘Help’ dropdown in your LimeLight platform. Not only can you add new suggestions, but you can also see all suggestions submitted from other clients and LimeLight employees, and vote on them to push the most important ones to the top of the list!

The ‘Release Notes’ link has been moved to the ‘Help’ dropdown in your LimeLight platform. Every time we have a new release, we post release notes the very same day in our Help Center, so be sure to check them out!

Communication to your customers is now even more flexible. If you are using delayed billing for your trial offer, you can now suppress the ‘order confirmation’ email on the delayed billing charge. To enable this new functionality, simply select the checkbox ‘Do not send order confirmation’ in the Trial section on the Offers page.

A new API route is available to allow merchants who sell Product License Keys, to retrieve a list of license key that have been assigned or not assigned.
Note: If you are going to be utilizing this new API method, you will need to make code changes. Please refer to our API documentation: Navigate to API > Products > Get Assigned Product License Keys OR API > Products > Get Unassigned Product License Keys

Products are now an additional option in the condition sets for Intelligent Cascade

Certain fulfillment providers now support ‘re-post to fulfillment’. This will assist merchants if their fulfillment provider rejects an order due to address issues. The data can be corrected and then easily re-sent to their fulfillment provider.

Now you can set up an Offer with a specific dollar amount discount, not just percentage discount. Note, this is only available for Standard Offers, not Prepaid or Seasonal offers.

Postbacks now include headers in the request, allowing you to pass login credentials to a third party for a secured post request.

Resolved an issue causing a decline salvage order to not route correctly when a merchant is using FlexPay.

Resolved an interface issue that caused multiple profiles to be created when the ‘preserve billing’ option was unchecked.

Resolved an issue causing orders to rebill at the product price instead of the variant price as expected.

Resolved an issue caused by users defining more than one Shipworks profile.

Resolved an issue caused by decline reasons causing orders to not correctly cascade

Resolved an issue with export notifications not allowing user to adjust who will receive the notification email.

New gateway integration! Ebanx supports Brazilian currency and installments, as well as alternative payments. Refer to this Help Center Article for additional details.

The eMerchant Pay gateway has been enhanced to comply with new Visa regulations. The gateway will now send a new indicator when the transaction is recurring.

New Product License Keys Dashboard to assist you in managing your product license key inventory levels! Review how many license keys have been sold and are available for sale. Schedule the report to receive daily email updates in your inbox.

We're excited to introduce you to our newest feature: Custom Fields, an easier way to gather pertinent information about your leads and customers. With Custom Fields you can define, collect, and store metadata directly in LimeLight on your:

Resolved an issue with Stripe Connect that prevented users from creating new profiles.

The Sales by Products Report has been improved to provide a breakdown of sales by product variants. Simply click on the product name in the table to view the new information.

We have updated the Sales by Retention Report to bring you bigger and better data. The retention by Campaign remains, with an additional dimensional pivot that allows you to change the dimension between AFID or Gateway.

Our BINs Dashboard has a new filter called ‘cycle’ that allows you to filter the BIN data by Initials or Rebills.

The Fulfillment Dashboard now includes an additional field that will indicate the date a tracking number was sent to the LimeLight platform.

The Pinless Debit dashboard received an update to deliver your stats on initial versus subscription billing rates to provide an additional layer of granularity that was previously missing. This additional detail is meant to help you better understand and optimize your pinless debit performance.

The Chargeback Representments Dashboard has been upgraded to allow for easier reconciliation of your chargeback cases. Over 10 new measures are now included on the dashboard, providing quick access to key data points. Note: You will only see this dashboard if you are signed up for the Chargeback Representments service. If you want to sign up, please contact your Client Success Manager.

Resolved an issue with segment list builder page not saving segment list updates correctly.

Resolved an issue that caused the ‘order_view’ method to display the wrong ‘next_recurring_product_price’ when a discount was applied

Resolved an issue that prevented users from editing the next recurring product on an order to use a variant of the product.

Resolved an issue with the 'preserve_quantity'='1' parameter. The parameter did not work when placing orders via API with a straight sale product and an upsell product that is set to recur.

Resolved an issue with the system that prevented system notification emails from being sent to admin users.

Resolved an issue with the Subscription Management page Total Forecast amount to now include the upsell amount when the main product is not recurring but the upsell product is recurring.

Resolved an issue where the next recurring product price was updated and order_view was not accurately reflecting the updated price. The Order_view method will now reflect the correct next_subscription_price AFTER the product price has been updated.

Resolved an issue with the BIN Management page that caused multiple copies of a campaign to display when a user attempted to assign a BIN profile to a campaign.

Resolved an issue on the postback creation page that caused the postback URL to incorrectly save.

Resolved an issue with the Order Confirmation email displaying the order total in the wrong currency.

Resolved an issue with a product variant not recurring at the correct price. The recurring order was billing for the parent product price instead of the variant’s.

Resolved an issue on the Export Queue page that caused the start and end times to not display correctly.

Resolved an issue with declined orders displaying the decline notes duplicated with the same time stamp, username, and note.

Resolved an issue that caused a Paypal transaction to display an incorrect order history note indicating 3D Secure when it was not

Resolved an issue that caused double shipment notification emails to be sent on orders fulfilled by Rakuten/Webgistix

Resolved an issue with PrePaid Offer type not saving the term discount value correctly.

To help comply with the new Master Card restrictions, we have added a new parameter called ‘website’ to the new_order API method that will store the website value of where an order is placed. The refer_path will be used if domain is not defined in Order requests.

You can now easily import a list of all your products using a .csv template on the Import/Export Data page! Product records will be automatically created on the Products page. Refer to this Help Center article for more details.

A new ‘Post to Fulfillment’ option has been added to the Test Payments page. This new option will prevent test orders from being sent to fulfilment when a specific test card is used.

Added a new parameter called 'preserve_new_recurring_price' to the ‘subscription_order_update’ API method, allowing clients using Billing Models & Offers to preserve a custom product price to all future rebills.

Added the ability for the {product_summary} email token to display the bundle name and all the child products in the bundle

Added a new view to the Products List page that allows you to easily view a list of all your products that have variant records. You will now see a new hyperlink called ‘Variants’ next to the ‘Active’ and ‘Archived’ links.

Added a new section called “Original Declines by Gateway” to the Intelligent Cascade dashboard. This allows you to compare the Original as well as the Cascade gateways on a single dashboard.

Upgraded the Vantiv gateway provider profile to support Amazon Pay

Resolved an issue with cascading tokens that caused NMI Paysafe orders to decline due to Invalid Customer Vault ID

Resolved an issue with Billpro sending a $0.00 refund amount

Resolved an issue with the (ordertotal) token on email templates not reflecting the correct currency character

Resolved an issue with the Product list page, when sorting the price column it sorts by the first digit rather than the value

Resolved an issue causing ‘step_num’ to not be recorded for all products in an order even when the parameter was being passed

Resolved an issue with the /api/v2/orders/histories? route returning more orderIDs than expected

Resolved an issue with the '/api/v2/orders/{{orderId}}/history' route’s "message" element returning unexpected text

Resolved an issue with the ‘order_view’ API method not returning the value for custom fields

Removed ‘Assign to Campaign’ functionality from the Stripe Connect provider profile to prevent user setup errors.