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sticky.io Platform Releases — Q4 2023
sticky.io Platform Releases — Q4 2023

Check out these key features launched on the sticky.io platform for the fourth quarter of 2023

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Written by Support
Updated over a year ago

New currency supported through Stripe Connect

We've upgraded our Stripe gateway integration to support the usage of a new currency

The Stripe Connect gateway integration now supports the usage of Brazilian Reals (BRL).

For the latest documentation related to our Stripe Connect gateway integration, please reference this article from our help center.


Numerous fixes for platform behaviors

Our team has applied multiple fixes to ensure expected behaviors function smoothly

Our team has focused in on ensuring reliable performance of the sticky.io Platform and in that pursuit, has implemented the following fixes:

  • Fixed an issue where NewOrder requests sent by API were being rejected when the request contained numerical or special characters

  • Fixed an issue where sticky.io sending $0 order requests to Adyen resulted in automatic declines

  • Fixed an issue where incorrect order totals were being sent to Adyen

  • Fixed an issue where incorrect parameters were being sent to Adyen for initial orders

  • Fixed an issue where using "Update Coupon Profile" calls was overwriting instead of adding additional information

  • Fixed an issue where orders were marked as fraud in the sticky.io Platform UI, but the order status was not truly updating accordingly

  • Fixed an issue where the BlueSnap integration was not recognizing test cards properly

  • Fixed an issue where sticky.io was posting all transactions to Avalara with the currency code "USD" regardless of the actual transaction being used

  • Fixed an issue where the trial creation workflow was missing a modal window when saving changes

  • Fixed an issue where some orders were taking up to a minute to complete registering

  • Fixed an issue where the V2 API method for calculating order totals was not including Sales Tax for Avalara orders

  • Fixed an issue where forecasted revenue fields were not updating when order quantities were updated

  • Fixed an issue where decline salvage CRONs were running for longer than anticipated

  • Fixed an issue where two-factor authentication was only being requested intermittently across login attempts despite being fully enabled

  • Fixed an issue where transactions declined by Kount or other risk management solutions were improperly sent to FlexCharge

  • Fixed an issue where marking an order as RMA for return automatically stopping recurring orders

  • Fixed an issue where the criteria of "category_id" was not working when using order_find or order_view calls

  • Fixed an issue where a "subscription_order_update" call to an active order that impacted quantity was overriding the maximum quantity allowed

  • Fixed an issue where the decline rule profile was ignored and orders were cascaded even though the decline reason was blocked

  • Fixed an issue where postbacks were not firing for cancellations done via the "order refund" method

  • Fixed an issue where fulfillment and inventory were not taking into account the children products within the context of a bundle

  • Fixed an issue where double order confirmation emails were sent when reprocessing an order

  • Fixed an issue where subscription credits were throwing redundant order history notes when the subscription was in salvage

  • Added an order history note when a user selects the "resend email notification" option

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