Netevia Gateway
Sandra O'Neill avatar
Written by Sandra O'Neill
Updated over a week ago

Created: January 5, 2024

Updated: January 5, 2024

Please note the Netevia Gateway does not currently support Partial Refunds.

To configure the Netevia Gateway into your sticky.io CRM, you will go to Payments>Gateways, under ACTIONS select Add New Provider Profile.Select the type = Payment/Gateway and select Netevia from the drop down. Fill out the gateway parameters which are outlined below and click “Save”.

For more information on this Gateway click here

These parameters are briefly described here for your reference:

Alias: Name that you will assign to the gateway. This is for internal purposes only; it helps you identify a specific gateway account among several of them in your CRM.

Merchant Id: This will be provided to you by Netevia.

Terminal Id: This will be provided to you by Netevia.

Terminal Password: This will be provided to you by Netevia.

Currency: Select the Gateway Currency here.

Test Mode: Select whether or not to use the Netevia Gateway in test mode.

There are 2 Required Fields on the Merchant Account Details tab. *Descriptor - This will be the MID Descriptor *Customer Service Number - The customer service number assigned to the MID

There is 1 Required Field on the Limits and Fees tab *Global Monthly Cap - This will be the sales amount allowed monthly on this MID

To maximize the efficiency of sticky.io Reporting Analytics we suggest you take a moment and fill out the rest of the fields. These will all be used in sticky.io’s profitability reports.

For field definitions on all of the fields on the Merchant Account Details Tab and the Limits & Fees Tab - click here- overview of gateway providers

Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).

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