SolidGate Gateway
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Written by Support
Updated over a week ago

To configure SolidGate into your sticky.io CRM, you will go to Settings > Providers. Under ACTIONS, select Add New Provider Profile. Select the type = Payment/Gateway and select SolidGate from the drop-down. Fill out the gateway parameters which are outlined below and click Save.

These parameters are briefly described here for your reference:

Alias: Name that you will assign to the gateway. This is for internal purposes only. It helps you identify a specific gateway account among several of them in your platform.

Public Key: This will be provided to you by SolidGate

Secret Key: This will be provided to you by SolidGate.

Test Mode: Set to YES if you would like to use this gateway in Test Mode.

Webhook URL: This URL is generated upon saving the profile, for further info: https://docs.solidgate.com/payments/integrate/webhooks/

Currency: The SolidGate Gateway currently supports AED, ARS, AUD, BOB, BRL, CAD, CHF, CLP, CNY, COP, CZK, DKK, EUR, GBP, HKD, IDR, ILS, INR, JPY, KRW, MXN, MYR, NGN, NOK, NZD, PEN, PHP, PLN, RON, RUB, SEK, SGD, THB, TRY, TWD, USD, VEF, VND, ZAR currencies.

Enable Delayed Capture: allows you to authorize the payment on day 1 and capture it in “x” number of days. Applies to initials and recurring orders, it creates the orders in a “Pending” status and they won’t be sent to fulfillment until the charge is captured and the status is updated to “Approved”.
Delayed Capture Days: number of days in which you wish to capture the charge, this is to be used with Enable Delayed Capture.

Capture On Shipment?: Set to Yes if you want to capture an authorization once an order is marked a shipped in the CRM. Also, an order will remain as pending in the system until the authorization is captured upon shipment. Set to No if you want the standard authorization and capture process for your orders. Optional.

Sticky.io 3D Verify: Select "yes" if you are using the 3D Verify service.

There are 2 Required Fields on the Merchant Account Details tab.

  • Descriptor - This will be the MID Descriptor

  • Customer Service Number - The customer service number assigned to the MID

There is 1 Required Field on the Limits and Fees tab

  • Global Monthly Cap - This will be the sales amount allowed monthly on this MID

To maximize the efficiency of sticky.io Reporting Analytics, we suggest you take a moment and fill out the rest of the fields. These will all be used in sticky.io’s profitability reports.

For field definitions on all of the fields on the Merchant Account Details Tab and the Limits & Fees Tab - click here- overview of gateway providers

Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).

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