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Innova Gateway
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Written by Support
Updated over a year ago

To configure Innova Gateway into your sticky.io CRM, you will go to Settings > Providers, then under ACTIONS select 'Add New Provider Profile'. Select the type = Payment/Gateway and select Innova from the drop down. Fill out the gateway parameters which are outlined below and click “Save”.

These parameters are briefly described here for your reference:

Alias: For internal purposes only; it helps you identify a specific gateway account among others in your CRM.

Client Key: This will be provided to you by Innova.

Password ID: This will be provided to you by Innova.

Currency: Innova currently supports AED, ARS, AUD, BOB, BRL, CAD, CHF, CLP, CNY, COP, CZK, DKK, EUR, GBP, HKD, IDR, ILS, INR, JPY, KRW, MXN, MYR, NGN, NOK, NZD, PEN, PHP, PLN, RON, RUB, SEK, SGD, THB, TRY, TWD, USD, VEF, VND, ZAR currencies.

Sticky.io 3D Verify: Select "yes" if you are using our 3D Verify service.

There are 2 Required Fields on the Merchant Account Details tab:

*Descriptor - This will be the MID Descriptor

*Customer Service Number - The customer service number assigned to the MID

There is 1 Required Field on the Limits and Fees tab:

*Global Monthly Cap - This will be the sales amount allowed monthly on this MID

To maximize the efficiency of sticky.io Reporting Analytics we suggest you take a moment and fill out the rest of the fields. These will all be used in sticky.io’s profitability reports.

For field definitions on all of the fields on the Merchant Account Details Tab and the Limits & Fees Tab - click here- overview of gateway providers

Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).

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