January 18, 2014

UPDATED March 1, 2020

To configure  ShipWorks Fulfillment into your sticky.io CRM instance, you will go to Settings>Providers and  under ACTIONS select Add New Provider Profile.Select the type = Fulfillment and select ShipWorks from the drop down.Fill out the required parameters which are outlined below and click “Save”. Once your profile is saved, sticky.io will automatically create the API credentials that you'll need to use within ShipWorks to connect with our platform; you'll find these credentials in the sticky.io API accounts page by going to the Actions drop down menu and selecting "Third Party API Credentials".

For more information on this Fulfillment Center click here https://www.shipworks.com

 These parameters are briefly described here for your reference:

Delay Hours – Specify if you would like to delay our system from pushing the orders to your fulfillment center for an“X” amount of hours. This would allow you to review the orders before they get sent out to the fulfillment provider.
​Combine Similar Addresses - This field allows you to set whether or not you want orders with identical shipping addresses to be combined in one order and sent to the fulfillment provider.
​Alias- For internal purposes only to help you organize among multiple fulfillment profiles within your CRM 

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Once your fulfillment provider profile has been created, then you will go through your campaigns and assign the fulfillment provider to the corresponding campaign(s).

Please note that you must configure your product SKUs with the selected Fulfillment Center before your orders will successfully post to fulfillment.