eComm Merchant Solutions Gateway
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Written by Support
Updated over a week ago

July 29, 2015

UPDATED March 1, 2020

To configure eComm Merchant Solutions Gateway into your sticky.io CRM, you will go to Payments>Gateways, under ACTIONS select Add New Provider Profile.Select the type = Payment/Gateway and select eComm Merchant Solutions from the drop down.Fill out the gateway parameters which are outlined below and click “Save”.

For more information on this Gateway click here https://www.ecomm365.com/

These parameters are briefly described here for your reference:

API Username: This will be provided to you by eCOMM Merchant Solutions.

API Password: This will be provided to you by eCOMM Merchant Solutions.

Currency: The eCOMM Merchant Solutions Gateway currently supports USD, EUR, and GBP currencies.

Vendor ID: This will be provided to you by eCOMM Merchant Solutions.

3D Secure: Select whether or not to use 3D Secure. The use of this feature requires customer interaction during transactions since sensitive data from the customer must be provided in order for a transaction to be approved. This feature is not supported with order imports in the CRM.

Test Mode: Select whether or not to use the eCOMM Merchant Solutions Gateway in test mode.

Gateway Alias: Name that you will assign to the gateway. This is for internal purposes only; it helps you identify a specific gateway account among several of them in your CRM.

There are 2 Required Fields on the Merchant Account Details tab. *Descriptor - This will be the MID Descriptor *Customer Service Number - The customer service number assigned to the MID

There is 1 Required Field on the Limits and Fees tab *Global Monthly Cap - This will be the sales amount allowed monthly on this MID 

To maximize the efficiency of sticky.io Reporting Analytics we suggest you take a moment and fill out the rest of the fields. These will all be used in sticky.io’s profitability reports.

For field definitions on all of the fields on the Merchant Account Details Tab and the Limits & Fees Tab - click here- overview of gateway providers

Once your gateway profile has been created, then you will go through your campaigns and assign the gateway to the corresponding campaign(s).

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